Workplace Services Facilities Coordinator

Jones Lang LaSalle Incorporated; Brisbane; On-site; AUD 80,000 - 82,000; Full time

Benefits offered by this job

38 hrs per week fulltime salaried

Great employee discounts on fitness,;`

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australia's#

4 weeks annual leave

Laptop provided

Hybrid WFH/WFO model

Monthly pay

Job summary

JLL is hiring a Facilities Coordinator in Brisbane to manage tenant maintenance, cleaning and on-demand repairs for a major client. The role reports to the Workplace Services Manager and involves coordinating vendors, maintaining work orders, and supporting on-site operations in a dynamic commercial environment.

Ideal candidates have strong interpersonal and administrative skills, a customer-service mindset, and the ability to work with minimal supervision.

Qualifications

• Entry level role with emphasis on service excellence.
• Strong IT and administrative skills.
• Ability to perform regular building inspections.
• Excellent verbal and written communication.
• Self-motivated with minimal supervision.
• OH&S knowledge and vendor management preferred.

Responsibilities

• Respond to client service requests using CMMS to open and action work orders.
• Coordinate maintenance and cleaning contractors for various trades.
• Act as point of contact for tenants; attend site inspections and meetings.
• Assist with vendor procurement and invoice review for contractual alignment.
• Maintain open work orders and coordinate monthly contractor meetings.
• Attend internal JLL functions and complete online/in-person training for career growth.
• Conduct regular client meetings and provide project coordination support.
• Manage simple maintenance and repair projects up to a set value on behalf of the client.

Skills

Interpersonal skills

Administrative skills

MS Office proficiency

Inspections ability

Customer service focus

Tools

CMMS software

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL is hiring a Facilities Coordinator to join the JLL Workplace Services Australia team, based in Brisbane. This role reports to the Workplace Services Manager and will be responsible for all tenant maintenance, cleaning and on demand tenant repair works for one of our largest client in the Brisbane CBD. JLL Workplace Services is a growing business that operates across the country with a diverse portfolio of properties. Hours of work are weekdays and we offer supportive flexible working arrangements.

What your day-to-day will look like:

• Respond to client service requests as quickly and efficiently as possible, utilising JLL’s CMMS (Computerised Maintenance Management System) software to open and action work orders
• Engage both handyman and specialised maintenance and repair contractors in all areas of trade and cleaning expertise.
• Act as point of call for tenants when maintenance issues arise which may involve attending site inspections and tenant meetings, performing routine cleaning inspections and efficiently responding to tenant and building owner requests for information/assistance.
• Perform other related duties as required and assigned from time-to-time.
• Ensuring open work order mandates are maintained
• Efficient and polite contractor management - manage vendors and coordinate facility works as required, including chairing monthly contractor meetings and ensuring they perform to required standards
• Attend periodic internal JLL functions and complete both online and in person training for career growth, networking and familiarising yourself with the greater JLL community
• Conduct regular client meetings and catchups
• Assist with procurement of vendors and services, proactively review invoices to ensure alignment with contractual rates, and coordinate timely invoice submission

• Manage uncomplex maintenance and repair projects up to a set value on behalf of the client
• This role has the responsibility of managing a DLP period on behalf of the client after a full building fitout was recently undertaken by the owners.

Required Qualifications:

• This is an entry level role. Although previous experience in a similar role is advantageous, high levels of interpersonal skills with a professional commitment to service excellence is paramount
• High levels of experience interacting with IT platforms such as Microsoft Office applications, as well as strong administrative skills are considered favourable
• Ability to perform regular inspections of building and identify, recommend and implement improvements.
• Excellent verbal and written communication skills.
• Ability to perform the requirements of the job with minimal supervision and to complete the assigned duties and responsibilities as per agreed deadlines or established schedules.
• Knowledge of local occupational health and safety requirements and vendor management for specialised services (preferred)
• Demonstrated trustworthiness, honesty, and ability to initiate and follow through with improvement initiatives
• Customer service focus with excellent people skills and ability to interact with a wide range of client staff and demands
• Attention to detail and accuracy. We place this higher than speed, we prefer getting it right the first time!
• Being able to adapt to change.

Benefits:

• 38 hrs per week fulltime salaried position
• Great employee discounts on fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm

• 4 weeks annual leave
• 80-82K including super
• Laptop provided
• Hybrid WFH/WFO model
• Monthly pay
• undefined

Location:

On-site –Brisbane, QLD

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL is hiring a Facilities Coordinator to join the JLL Workplace Services Australia team, based in Brisbane. This role reports to the Workplace Services Manager and will be responsible for all tenant maintenance, cleaning and on demand tenant repair works for one of our largest client in the Brisbane CBD. JLL Workplace Services is a growing business that operates across the country with a diverse portfolio of properties. Hours of work are weekdays and we offer supportive flexible working arrangements.

What your day-to-day will look like:

• Respond to client service requests as quickly and efficiently as possible, utilising JLL’s CMMS (Computerised Maintenance Management System) software to open and action work orders
• Engage both handyman and specialised maintenance and repair contractors in all areas of trade and cleaning expertise.
• Act as point of call for tenants when maintenance issues arise which may involve attending site inspections and tenant meetings, performing routine cleaning inspections and efficiently responding to tenant and building owner requests for information/assistance.
• Perform other related duties as required and assigned from time-to-time.
• Ensuring open work order mandates are maintained
• Efficient and polite contractor management - manage vendors and coordinate facility works as required, including chairing monthly contractor meetings and ensuring they perform to required standards
• Attend periodic internal JLL functions and complete both online and in person training for career growth, networking and familiarising yourself with the greater JLL community
• Conduct regular client meetings and catchups
• Assist with procurement of vendors and services, proactively review invoices to ensure alignment with contractual rates, and coordinate timely invoice submission

• Manage uncomplex maintenance and repair projects up to a set value on behalf of the client

• This role has the responsibility of managing a DLP period on behalf of the client after a full building fitout was recently undertaken by the owners.

Required Qualifications:

• This is an entry level role. Although previous experience in a similar role is advantageous, high levels of interpersonal skills with a professional commitment to service excellence is paramount
• High levels of experience interacting with IT platforms such as Microsoft Office applications, as well as strong administrative skills are considered favourable
• Ability to perform regular inspections of building and identify, recommend and implement improvements.
• Excellent verbal and written communication skills.
• Ability to perform the requirements of the job with minimal supervision and to complete the assigned duties and responsibilities as per agreed deadlines or established schedules.
• Knowledge of local occupational health and safety requirements and vendor management for specialised services (preferred)
• Demonstrated trustworthiness, honesty, and ability to initiate and follow through with improvement initiatives
• Customer service focus with excellent people skills and ability to interact with a wide range of client staff and demands
• Attention to detail and accuracy. We place this higher than speed, we prefer getting it right the first time!
• Being able to adapt to change.

Benefits:

• 38 hrs per week fulltime salaried position
• Great employee discounts on fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm

• 4 weeks annual leave
• 2 mental health days
• 80-82K including super
• Phone allowance
• Laptop provided
• Hybrid WFH/WFO model
• Monthly pay
• undefined

Location:

On-site –Brisbane, QLD

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at **********@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.