Workplace Experience Specialist

Dynatrace; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Dynatrace seeks a Workplace Experience Specialist in Sydney to support our hybrid office, ensuring a consistent, policy-aligned employee experience and collaboration with the global Workplace Experience team. You will drive associate programs, host events, manage office operations, and act as a cultural ambassador at the front desk to help colleagues feel welcomed and productive.

This role requires 3+ years in office management, strong prioritisation skills, and a passion for fostering an

Qualifications

• 3 years of experience in Office Management or a similar role in a fast-paced, multicultural environment.
• Experience partnering with teams based in several countries simultaneously, providing support including organization development and change programs.
• Proven ability to juggle multiple priorities while meeting deadlines.
• Readiness to take on new responsibilities and drive process improvements.
• Effective team player with strong collaboration skills in executing tasks.
• Strategic thinker who anticipates challenges and contributes to organizational goals.
• Strong sense of business needs and goals; excellent communication and organizational skills.
• Integrative, empathic and solution-driven thinking.

Responsibilities

• Drive Associate Programs and Culture to reinforce Dynatrace values.
• Ambassador for the local hybrid community; nurture relationships and social engagement.
• Deliver exceptional event experiences with local office community and global team.
• Collaborate with global Workplace Experience Program Management and stakeholders on events.
• Be a cultural ambassador at the front desk and ensure a welcoming employee/guest experience.
• Maintain and manage the local Dynatrace office to support a vibrant work environment.
• Coordinate with global People & Culture on office-related issues and procedures.
• Ensure office is managed according to established guidelines; order supplies and refreshments.
• Keep Workplace Experience SharePoint and information hubs updated and relevant.
• Create outstanding first-day experiences for new hires, including onboarding presentations and tours.
• Promote and participate in global initiatives; contribute to process improvements.

Skills

Office management

Cross-country collaboration

Multitasking

Adaptability

Team player

Strategic thinking

Business acumen

Communication

Problem solving

Job description

As a part of our global People and Culture Team, the Workplace Experience Team is further enhancing one incomparable and best-in-class workplace environment that fosters employee engagement to drive exceptional business outcomes.

Our mission is to create an exceptional hybrid 1st work environment (physical and virtual) that energises our culture and aligns with Dynatrace' values. With unwavering dedication for workplace experience, we ignite engagement, empower innovation, foster meaningful connections, and create moments that matter.

As a Workplace Experience Specialist, you will ensure consistency and compliance with company policies while supporting our hybrid team with colleagues assigned to our Sydney location. You will closely cooperate with the global Workplace Experience team and play a vital role in driving exceptional employee experiences. This position is based in our North Sydney office.

Responsibilities

Drive Associate Programs and Culture

• Effectively drive associate programs together with the team that reinforce Dynatrace Culture and contribute to a positive and inclusive work environment.
• Be a true ambassador for the local Dynatrace hybrid community, nurturing work relationships, enhancing morale, and building social engagement.

Exceptional Event Experiences

• Deliver exceptional event experiences tailored to the needs of your office location and the office community in close cooperation with the global Workplace Experience team.
• Collaborate with the global Workplace Experience Program Management team and other stakeholders to plan and execute successful events

Exceptional Office Experiences

• Be a cultural ambassador at the front desk and ensure a great employee and guest experience throughout the whole Dynatrace journey
• Take care of the respective Dynatrace office to ensure our employees have a vibrant, welcoming and effective place to work at
• Work together with and support the global People & Culture Team with all office-related issues
• Ensure that the office is managed according to their procedures and guidelines
• Order office supplies and refreshments
• Make sure Workplace Experience Information Hub (SharePoint) and other information is relevant and updated

On- and Offboarding Experience

• Create outstanding first-day experience for new team members in the respective office, including local onboarding presentations and office tours.
• Ensure that new Dynatrace employees feel welcomed and integrated into the local community and culture from day one.
• Promote and participate in global initiatives, maintain and further improve our Information Hub SharePoint as a single source of truth for all processes.

Operational Support

• Support our stakeholders' departments with local expertise as well as communication during implementation phases of global tools (for example finance & procurement)
• Support visitor management, workshop preparation, and on-site facility services to ensure smooth operations.
• Assist with purchase orders in close cooperation with our procurement team.
• Work on employee benefits administration, ensuring alignment, improvement, and competitiveness of our employee benefits in collaboration with the People Operations Team.

Support Transformation Initiatives

• Support and participate in innovative solutions and transformation initiatives in collaboration with the dynamic and innovative global People & Culture team and local office leadership.
• Contribute to the enhancement of processes and improvement initiatives.

Qualifications and Skills

• 3 years of experience in Office Management or a similar role in a fast-paced, multicultural, and rapidly changing environment.
• Experience in partnering with teams based in several countries simultaneously, providing comprehensive support, including organization development, growth, and change programs.
• Proven ability to juggle multiple priorities while meeting deadlines.
• Readiness and willingness to take on new responsibilities and drive process improvements.
• Effective team player who exhibits strong collaboration skills in executing tasks and responsibilities.
• Strategic thinker with the ability to anticipate challenges, address issues, and contribute to organizational goals.
• Strong sense of business needs and goals.
• Excellent communication, prioritization, and organizational skills.
• Integrative, empathic, and solution-driven way of thinking.

Why you will love being a Dynatracer

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.