Sr Data Analyst, Japan market

Dynatrace LLC; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Work with leading cloud providers

Job summary

Dynatrace is seeking a Sr. Data Analytics Consultant based in our Sydney office to work with major sites across industries.

You’ll transform large Digital Experience data into actionable insights, support Japan business through bilingual communication in English and Japanese, and help clients optimize site performance and user engagement. Responsibilities include account management for 8+ clients, providing value, running touchpoint meetings, and building dashboards using Google Analytics,

Qualifications

• Bachelor’s degree in a quantitative discipline is required.
• 3–5+ years of data analysis experience preferred.
• Must communicate effectively in English and Japanese, both verbally and in writing.

Responsibilities

• Account management for 8+ clients, including relationship management and meetings.
• Ad-hoc analysis, testing, and configuring Dynatrace offerings to derive answers faster.
• Create detailed analyses from Digital Experience data via reporting, dashboards or analytics.
• Represent the client within Dynatrace for Digital Experience Monitoring issues.
• Identify process improvements and training gaps, and share ideas.

Skills

Data analysis

Bilingual: English/Japanese

Problem solving

Education

Bachelor's degree in Marketing/Statistics/Mathematics/Economics or quantitative field

Tools

Google Analytics

Adobe Analytics

Tableau

Advanced Excel

SPSS

R

Job description

Your role at Dynatrace

As a Sr. Data Analytics Consultant, you’ll work with some of the largest sites on the web across major industries (retail, auto, finance, travel, etc.) and help to answer questions about site performance and user engagement, which drives improved customer experience for their customers and improves the client’s overall business. This position is based in our Sydney office, and will support our Japan business hence fluency in Japanese is required.

Dynatrace’s tools generate mountains of data, a lot of which clients don’t know how to make use of…that’s where you come in. You will turn that mountain of data into invaluable insight. As someone who lives and breathes data, analysis and problem solving, you will help your clients understand the right performance data, in the right context. You’ll turn that data into business altering insight which enables your client to take the right action to improve overall site performance and user experience that maximizes business outcomes.

Responsibilities include:

• Account management for 8+ clients, including managing the relationship and customer expectations, providing value and helping to grow your accounts; running all customer touchpoint meetings
• Working as an extension of your client's team and the Dynatrace product through ad-hoc analysis, testing initiatives, configuring Dynatrace offerings to get to answers faster, and training and enablement
• Creating detailed analysis for your clients by finding answers from the Digital Experience data through reporting, dashboarding, or technology expertise
• Representing your client within the rest of Dynatrace for Digital Experience Monitoring (DEM) issues
• Additional responsibilities include working with our team to improve process, identify training gaps and share ideas

What will help you succeed

Minimum Requirements:

• Bachelor’s Degree in Marketing, Statistics, Mathematics, Economics or other quantitative disciplines is required
• Ideally 3-5+yrs of experience with data analysis, including looking at and distilling complex sets of data and presenting findings in an engaging way
• Must be able to communicate effectively in English and Japanese, both verbally and in writing

Preferred Requirements:

• Experience in data driven analysis - excellent at working with, understanding, analyzing data
• Strong understanding of web technologies including HTML, JS, CSS, networking, Content Delivery Networks, Cloud; basic understanding of Chrome Dev and Webpage test
• Proficient with analysis tools including Google Analytics, Adobe, Advanced Excel, Tableau, SPSS, R, etc.
• Stellar conceptualization and communication skills. Demonstrated ability to bring business and technical people together around clear product concepts, and to motivate them to deliver whole, working solutions
• Operates with a customer first focus
• Proven ability to work under pressure and to handle multiple conflicting priorities
• Recognizes and understands both personal and team dynamics and relationships, is empathetic to stakeholder concerns and effectively influences and persuades
• Thinkps proactively and tries to develop solutions rather than wait for an answer
• Has a desire to learn new technology and deliver successful customer and partner outcomes for stakeholders at all levels
• Possesses excellent organizational, problem-solving, and analytical skills with a keen attention to detail

Why you will love being a Dynatracer

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• You’ll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.