Workplace Experience Specialist

Dynatrace; North Sydney; On-site; AUD 85,000 - 115,000; Full time

Benefits offered by this job

Competitive compensation

Hybrid workplace

Global team collaboration

Job summary

Dynatrace, a global leader in observability, is seeking a Workplace Experience Specialist to support our hybrid Sydney office. You will partner with the global People & Culture team to create an engaging, inclusive environment and ensure smooth day-to-day office operations for a diverse, multinational workforce.

Based in North Sydney, you will drive associate programs and events, manage onboarding experiences, front-desk culture, office logistics, and information hubs, while aligning with

Qualifications

• 3 years of experience in Office Management or a similar role.
• Experience partnering with teams across several countries.
• Ability to juggle multiple priorities while meeting deadlines.
• Readiness to take on new responsibilities and drive improvements.
• Excellent communication, prioritization, and organizational skills.

Responsibilities

• Drive associate programs and culture, reinforcing Dynatrace values.
• Be an ambassador for the local hybrid community and nurture relationships.
• Deliver exceptional event experiences in collaboration with global teams.
• Plan and execute events with stakeholders across the org.
• Be a cultural ambassador at the front desk and ensure a welcoming experience.
• Maintain a vibrant, functional Dynatrace office environment.
• Update the Workplace Experience information hub (SharePoint).
• Create outstanding onboarding experiences and integrate new hires.

Skills

Office Management

Cross-country coordination

Multicultural collaboration

Prioritization skills

Process improvement

Team player

Strategic thinking

Communication

Job description

Your role at Dynatrace

As a part of our global People and Culture Team, the Workplace Experience Team is further enhancing one incomparable and best-in-class workplace environment that fosters employee engagement to drive exceptional business outcomes.

Our mission is to create an exceptional hybrid 1st work environment (physical and virtual) that energises our culture and aligns with Dynatrace' values. With unwavering dedication for workplace experience, we ignite engagement, empower innovation, foster meaningful connections, and create moments that matter.

As a Workplace Experience Specialist, you will ensure consistency and compliance with company policies while supporting our hybrid team with colleagues assigned to our Sydney location. You will closely cooperate with the global Workplace Experience team and play a vital role in driving exceptional employee experiences. This position is based in our North Sydney office.

Responsibilities

Drive Associate Programs and Culture

• Effectively drive associate programs together with the team that reinforce Dynatrace Culture and contribute to a positive and inclusive work environment.
• Be a true ambassador for the local Dynatrace hybrid community, nurturing work relationships, enhancing morale, and building social engagement.

Exceptional Event Experiences

• Deliver exceptional event experiences tailored to the needs of your office location and the office community in close cooperation with the global Workplace Experience team.
• Collaborate with the global Workplace Experience Program Management team and other stakeholders to plan and execute successful events

Exceptional Office Experiences

• Be a cultural ambassador at the front desk and ensure a great employee and guest experience throughout the whole Dynatrace journey
• Take care of the respective Dynatrace office to ensure our employees have a vibrant, welcoming and effective place to work at
• Work together with and support the global People & Culture Team with all office-related issues
• Ensure that the office is managed according to their procedures and guidelines
• Order office supplies and refreshments
• Make sure Workplace Experience Information Hub (SharePoint) and other information is relevant and updated

On- and Offboarding Experience

• Create outstanding first-day experience for new team members in the respective office, including local onboarding presentations and office tours.
• Ensure that new Dynatrace employees feel welcomed and integrated into the local community and culture from day one.
• Promote and participate in global initiatives, maintain and further improve our Information Hub SharePoint as a single source of truth for all processes.

Operational Support

• Support our stakeholders' departments with local expertise as well as communication during implementation phases of global tools (for example finance & procurement)
• Support visitor management, workshop preparation, and on-site facility services to ensure smooth operations.
• Assist with purchase orders in close cooperation with our procurement team.
• Work on employee benefits administration, ensuring alignment, improvement, and competitiveness of our employee benefits in collaboration with the People Operations Team.

Support Transformation Initiatives

• Support and participate in innovative solutions and transformation initiatives in collaboration with the dynamic and innovative global People & Culture team and local office leadership.
• Contribute to the enhancement of processes and improvement initiatives.

What will help you succeed

Qualifications and Skills

• 3 years of experience in Office Management or a similar role in a fast-paced, multicultural, and rapidly changing environment.
• Experience in partnering with teams based in several countries simultaneously, providing comprehensive support, including organization development, growth, and change programs.
• Proven ability to juggle multiple priorities while meeting deadlines.
• Readiness and willingness to take on new responsibilities and drive process improvements.
• Effective team player who exhibits strong collaboration skills in executing tasks and responsibilities.
• Strategic thinker with the ability to anticipate challenges, address issues, and contribute to organizational goals.
• Strong sense of business needs and goals.
• Excellent communication, prioritization, and organizational skills.
• Integrative, empathic, and solution-driven way of thinking.

Why you will love being a Dynatracer

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Compensation and Rewards

Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.