Sales Development Coordinator II

Dynatrace; Sydney; Hybrid; AUD 65,000 - 90,000; Full time

Job summary

Dynatrace is seeking an engaged and results-driven Sales Development Representative to join our team in Sydney. The role connects Marketing, Account Executives and Sales Leadership to identify, engage and qualify opportunities across key accounts, acting as the first interaction with prospective customers.

Based in North Sydney with a flexible work model, you will build a long-term career in technology sales.

Qualifications

• Minimum 12 months proven SDR/BDR outbound sales experience.
• Degree or diploma or equivalent experience.
• Experience using a CRM such as Salesforce.
• Strong customer service and relationship-building.
• Ability to work independently and in a team.
• Excellent written and verbal communication.

Responsibilities

• Identify, engage and qualify opportunities across key accounts.
• Collaborate with Marketing, Account Executives and Sales Leadership.
• Be the first interaction a prospective customer has with the business.

Skills

Sales experience

CRM Salesforce

Customer service

Time management

Communication

Self-motivation

Team collaboration

Problem solving

Curiosity

Resilience

Education

University degree or equivalent

Tools

Salesforce

Job description

Your role at DynatraceWe are looking for an engaging, curious, collaborative, results-driven and customer-obsessed Sales Development Representative (SDR) to join the team. At Dynatrace, our SDRs are a critical part of our go-to-market organisation and are often the first interaction a prospective customer has with our business. They work closely with Marketing, Account Executives and Sales Leadership to identify, engage and qualify opportunities across our key accounts.This role is ideal for someone who is serious about building a long-term career in technology sales. We are looking for individuals who set high standards for themselves, take ownership of their results, and are motivated by continuous learning, personal growth and achieving ambitious goals.You will be a self-starter who can work autonomously, is naturally curious, coachable and resilient, and thrives in a performance-oriented environment. This position is based in our North Sydney office and operates under a flexible work model.What will help you succeed- A minimum of 12 months' proven success in a Sales Development Representative, Business Development Representative, or similar outbound sales role, with a demonstrable track record of achieving or exceeding targets- A genuine passion for technology and a strong desire to build a long-term career in software sales- A track record of holding yourself accountable to high standards of performance and consistently delivering against goals- Strong self-motivation, drive and a desire to continuously improve your skills, knowledge and results- University degree, College Diploma or equivalent experience- Experience using a CRM platform such as Salesforce- High level of commitment to exceptional customer service and relationship building- Ability to work both independently and collaboratively within a team environment- Strong time management skills with the ability to prioritise effectively and meet deadlines- Ability to thrive in a fast-paced, high-growth and constantly evolving environment- Collaborative and coachable mindset, with a willingness to seek feedback and apply it- Resourceful, resilient and results-oriented approach to work- Strong problem-solving, organisational and interpersonal skills- Excellent written and verbal communication skillsWho Thrives at Dynatrace?This role is best suited to someone who is committed to building a career in technology sales and is motivated by professional growth, accountability and delivering results. We are looking for individuals who hold themselves to a high standard, take ownership of their performance, and consistently look for ways to improve.Success at Dynatrace is earned through dedication, resilience, curiosity and a willingness to put in the work required to master your craft. The people who thrive here are self-motivated, highly coachable, embrace feedback, and are driven to make a meaningful impact on the business.Dynatrace is a place where hard work, commitment and a business-first mentality are recognised and rewarded. We invest heavily in our people and provide significant opportunities for growth, development and career progression. If you are ambitious, competitive, eager to learn and prepared to earn your success, you'll find a culture that supports growth, celebrates achievement and rewards high performance.This role is not suited to someone looking for a short-term stepping stone. We are looking for individuals who are committed to building a career in technology sales and who are motivated by professional growth, accountability and delivering results.Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about technology, committed to developing a career in sales, and excited by the opportunity to learn and grow, we encourage you to apply.Why you will love being a Dynatracer- Dynatrace is a leader in unified observability and security.- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.- You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.- Over 50% of the Fortune 100 companies are current customers of Dynatrace.Compensation and Rewards