Workplace Experience Host

CBRE Group, Inc.; City of Melbourne; Hybrid; AUD 39,000 - 52,000; Full time

Benefits offered by this job

Flexible shifts

No lock-in

Professional environment

Job summary

CBRE Group, Inc. in Melbourne is creating a casual workplace experience pool to support our Melbourne CBD portfolio. These are ad hoc shifts designed around flexibility, picking up cover when it suits you, with no lock-in and no fixed hours.

If you come from hotels, luxury hospitality or a premium front-of-house background and you are seeking professional work that fits around your commitments and lifestyle, we want to hear from you.

Qualifications

• Experience in hotels, luxury hospitality or premium front-of-house roles.
• Ability to deliver warm, professional welcomes to tenants and visitors.
• Comfortable coordinating with facilities and security teams.

Responsibilities

• Deliver a warm, professional and personalised welcome to tenants, visitors and stakeholders in premium commercial buildings
• Manage visitor arrivals, access passes and front-of-house processes with accuracy and care
• Handle tenant and visitor enquiries with confidence, discretion and efficiency
• Support building events, activations and community experience initiatives
• Assist with meeting room and flexible workspace coordination as required
• Work collaboratively with onsite property, facilities and security teams across the portfolio

Skills

Hospitality background

Front-of-house

Premium customer service

Organisation skills

Booking platforms

Tools

Booking platforms

Job description

• A casual workplace experience role that fits around your life, your schedule, and the way you want to work


• Pick up shifts across a prestigious Melbourne CBD portfolio when it suits you, with no lock-in and no fixed commitment


• The perfect complement to a hospitality career. Bring your hotel and front-of-house skills into premium commercial buildings on your own terms


• Work when you want to, alongside professional property, facilities and security teams who genuinely value great service


• Every shift is different. Every building is different. That is exactly the point


• Melbourne | Naarm | Land of the Wurundjeri Woi Wurrung People of the Kulin Nation

CBRE manages some of Melbourne's most prestigious commercial buildings and we are building a casual workplace experience pool to support our Melbourne CBD portfolio. These are ad hoc shifts designed around flexibility, picking up cover when it suits you, with no lock-in and no fixed hours.

If you come from hotels, luxury hospitality or a premium front-of-house background and you are looking for professional work that fits around your existing commitments and lifestyle, we want to hear from you.

In this role, you will:

• Deliver a warm, professional and personalised welcome to tenants, visitors and stakeholders in premium commercial buildings


• Manage visitor arrivals, access passes and front-of-house processes with accuracy and care


• Handle tenant and visitor enquiries with confidence, discretion and efficiency


• Support building events, activations and community experience initiatives


• Assist with meeting room and flexible workspace coordination as required


• Work collaboratively with onsite property, facilities and security teams across the portfolio

About You

You are a hospitality professional who knows front-of-house inside out and wants flexible work that respects your time and plays to your strengths.

• A background in hotels, luxury hospitality, concierge or premium customer-facing roles


• Polished, warm and confident engaging with a wide range of people including senior stakeholders


• Organised and solutions-focused with a calm head under pressure


• Comfortable using building systems, booking platforms and basic AV technology


• Looking for ad hoc, flexible shifts that fit around your existing commitments

Why CBRE?

• Genuine flexibility. Pick up shifts across a prestigious Melbourne CBD portfolio when it suits you, with no lock-in and no fixed hours


• Work in premium commercial environments where your hospitality background is seen as a real asset


• Be part of a professional, supportive team with the backing of a globally recognised real estate business


• An inclusive culture with wellbeing programs, employee networks and paid volunteer leave available to casual employees

Can we inspire you to join us?

At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.

We welcome and encourage First Nations People to apply. Be inspired to elevate your career to new heights. We look forward to hearing from you! #WeAreCBRE

Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider. Applicant AI Use Disclosure: We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.