Workplace Experience Coordinator

Egis Group; North Sydney Council; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Generous parental leave

Flexible work practices

Job summary

Egis is seeking a proactive Workplace Experience Coordinator for our North Sydney office. This on-site role welcomes employees, visitors and clients, shapes office culture and ensures smooth day-to-day operations across administration, facilities and people management.

You will support onboarding, health and safety inductions, events, vendor coordination and travel arrangements. Flexible terms (FT/PT/job-share) available, fostering an inclusive, collaborative workplace.

Qualifications

• Previous experience in an office, administration or people-facing role.
• Polished presentation, polite and professional demeanor.
• Strong written and verbal communication skills.
• Ability to work proactively in a busy team.

Responsibilities

• Be the face of Egis, greeting visitors and clients at reception and handling incoming calls during business hours.
• Provide onboarding for new employees, including WHS induction and security passes, to welcome new starters from day one.
• Organise internal social events with the Social Committee and support external corporate functions within budget.
• General office and facilities management, organising repairs and maintenance of assets and equipment.
• Maintain tidy common areas and meeting rooms; coordinate with IT to ensure assets function.
• Coordinate deliveries and mail, internal and external.
• Act as Health & Safety Lead during emergencies, liaising with the crisis management team.
• Support ESG activities, collect carbon data for the office and help reach carbon targets.
• Support vehicle fleet administration duties.
• Manage office costs within budget; assist with expense claims and card reconciliation.
• Coordinate travel and accommodation as required.

Skills

Reception

Office administration

People-facing

MS Office

Communication

Tools

MS Office

Job description

Egis is a leading global organisation in architecture, consulting, construction engineering, operations and mobility services. We partner with clients to design, deliver and operate smarter infrastructure and places that respond to the world’s evolving needs.

With more than 22,000 employees worldwide, we combine global capability with strong local insight. Our multidisciplinary expertise enables us to deliver innovative, practical and sustainable solutions that help build more balanced, resilient communities.

At Egis, you’ll be part of a business shaping the future of cities, transport, energy and the built environment, creating lasting impact where it matters most.

We're looking for a proactive Workplace Experience Coordinator to be the welcoming heart of our North Sydney office. This is an on-site role for someone who genuinely enjoys creating a positive experience for everyone who walks through the door — our people, our visitors and our clients. You'll shape our office culture and keep day-to-day operations running smoothly through the effective management of office administration, facilities and, above all, people.

Key Responsibilities

• Be the face of Egis, meeting and greeting visitors and clients, ensuring a warm and professional presence at reception during business hours and managing incoming phone calls
• Provide onboarding to new employees, including workplace health and safety induction and security passes, helping every new starter feel welcome from day one
• Organise and implement internal social events in coordination with the Social Committee and within budget, and support the coordination of external corporate functions and events
• General office management, including facility management and organising the repair and maintenance of office assets and equipment
• Ensure common areas and meeting rooms are neat and tidy, working closely with IT to ensure IT assets are functioning
• Coordinate internal and external deliveries and mail
• Perform the role of Health & Safety Lead during emergency events, liaising with the crisis management team in line with the Crisis Management Plan
• Support Environmental, Social and Governance (ESG) activities, collect carbon data for the office, and work with our team towards achieving carbon targets
• Support vehicle fleet administration duties
• Manage office costs within the approved budget, and assist with expense claims and company credit card reconciliation as required
• Coordinate travel and accommodation as required

Ideally, you will have previous experience in a similar office, administration or people-facing role, and a genuine enthusiasm for creating a great experience for those around you. You will be able to commit to being present at our North Sydney office five days a week.

In addition, you will also have:

• Prior experience in a similar role, ideally within a professional services or consultancy environment
• Polished personal presentation and a polite, respectful and professional manner
• Proficiency with MS Office packages including Word, Excel, Outlook and Teams
• Effective time management and organisational skills, including the ability to prioritise tasks effectively
• Strong communication skills, both written and verbal
• The ability to work proactively within a busy team environment with minimal direction
• Strong attention to detail

We are open to considering this role on a full-time, part-time or job-share basis. Please let us know of your flexibility requirements.

Egis is committed to creating an inclusive, creative culture that embraces diversity and flexibility. We offer generous parental leave, support flexible work practices and strive to create an environment where employees can connect, collaborate, grow and succeed.