Workplace Ambassador

JLL; Sydney; On-site; AUD 65,000 - 85,000; Full time

Job summary

JLL in Sydney, NSW, is seeking a Workplace Ambassador to serve as the front-of-house interface for Amazon Australia. You will greet guests, coordinate meetings, manage pantry, and support facilities operations to ensure a welcoming and productive workplace.

The role requires experience in corporate reception or front-of-house, strong interpersonal and administrative skills, and the ability to work with colleagues at all levels.

Qualifications

• Experience in corporate reception or front-of-house customer service roles.
• Strong interpersonal and communication skills with the public and colleagues.
• Administrative skills with meeting coordination, scheduling, basic financial processes, and customer service excellence.
• Organizational skills to manage multiple tasks including pantry management, facilities coordination, and workplace safety procedures.
• Proficiency with ticketing systems, scheduling software, and basic office technology.

Responsibilities

• Perform office opening and closing procedures while greeting guests, coordinating with onsite security, and issuing visitor badges.
• Manage meeting room scheduling, coordination, and event bookings with professional appearance of rooms.
• Oversee pantry program including weekly snacks, fruit and beverages, and maintain kitchen areas and spend tracking.
• Maintain Site PO Trackers and assist with invoicing and budget oversight.
• Conduct facilities inspections, report issues, facilitate vendor inductions, and address EHS matters onsite.

Skills

Corporate reception

Front-of-house

Interpersonal skills

Administrative skills

Meeting coordination

Facilities management

Ticketing systems

Scheduling software

Office technology

Tools

Ticketing systems

Scheduling software

Basic office technology

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this opportunity involves:

As a Workplace Ambassador at JLL, you will serve as the primary Corporate Reception representative for Amazon Australia (Sydney). while acting as the Administration & Facilities primary point of contact for ANZ Operations. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and this role is central to that mission. You will create exceptional first impressions and workplace experiences through comprehensive front-of-house services, managing everything from visitor reception and meeting coordination to pantry management and facilities inspections. We believe the most effective teams are built when everyone is empowered to thrive, and in this dynamic position, you will play a crucial role in delivering outstanding client service by proactively engaging stakeholders, building effective relationships across all organizational levels, and maintaining professional workplace environments that enable productivity and collaboration.

An overview of the role:

• Perform office opening and closing procedures while greeting guests, working closely with onsite security team, and managing visitor badge issuance
• Manage meeting room scheduling, coordination, and event bookings while maintaining professional appearance of all meeting rooms and reception areas
• Oversee pantry program development including ordering weekly snack, fruit, and beverage supplies while maintaining kitchen areas and tracking spend
• Maintain Site PO Trackers and ensure financial processes are followed while assisting with invoicing and budget oversight
• Conduct facilities inspections, raise issues via Corrigo timely, facilitate vendor/contractor inductions, and report EHS matters onsite

Sounds like you? This is what we are looking for:

• Experience in corporate reception or front-of-house customer service roles with strong interpersonal and communication skills
• Ability to interface effectively with members from all organizational levels and the public with friendly, pleasant, and energetic personality
• Administrative skills with experience in meeting coordination, scheduling, basic financial processes, and customer service excellence
• Organizational skills with ability to manage multiple tasks including pantry management, facilities coordination, and workplace safety procedures
• Proficiency with ticketing systems, scheduling software, and basic office technology
• Background in facilities management, workplace services, or Amazon/similar corporate environments (preferred)

Location:

On-site –Sydney, NSW

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’repursuing.

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For additional details please see our career site pages for each country.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.