Workforce Resourcing Officer

Nulsen Disability Services; Perth; Remote; AUD 39,000 - 52,000; Part time

Benefits offered by this job

Salary packaging up to $15,900 per yr

On-the-job training and development

Employee Assistance Program

Supportive culture

Job summary

Nulsen Disability Services in Perth is seeking a friendly and proactive Support & Rostering Officer (Part-Time) to keep our rosters aligned with resident needs while staying connected to direct support.

You will coordinate relief staff, match skills to supports, and handle administration, rostering, and timesheets, all while upholding safeguarding and person-centred practices in a busy, people-focused team.

Qualifications

• Solid experience as a disability support worker.
• Understanding of support plans, safeguarding and person-centred practice.
• Strong communication, customer service and organisational skills.
• Sound computer skills, including Microsoft 365.
• Interest in developing rostering and workforce coordination skills.

Responsibilities

• Coordinate relief and casual staff to fill shifts.
• Match employee skills, training and compatibility to each person's support needs.
• Maintain roster, timesheet and availability records.
• Work direct support shifts when required.
• Complete general administration tasks and reporting.

Skills

Disability support

Communication skills

Organisational skills

Customer service

Microsoft 365

Education

Certificate III/IV in Disability or Individual Support

Tools

Microsoft 365

Job description

Be the friendly face of our SDA apartment building and help keep our workforce running smoothly.

Support and Rostering Officer (Part-Time)

Cannington & Booragoon, Perth WA

Be the friendly face residents can count on, and the person who keeps our rosters running.

For more than 70 years, Nulsen has supported Western Australians with disability to live their best lives.

If you're an experienced support worker who's ready for a new challenge, without leaving behind the work you love, this is your next step. As a Support & Rostering Officer , you'll build new skills in rostering and workforce coordination while staying connected to direct support.

About the Role

You've been the person who picks up the extra shift and knows exactly who the right fit for someone would be. This role turns that know-how into a career. Working alongside our Rostering team, you'll learn how to make sure the right people, with the right skills, are there for the people we support. You'll also keep working some planned direct support shifts, so you stay close to the people you support, and your rostering decisions stay grounded in real life on the floor.

Why Your Support Work Experience Matters

The best Support & Rostering Officers understand support work from the inside, and that's exactly what you bring. You already know:

• what a good match between a worker and the person they support looks like
• why skills, training and consistency matter to the people we support
• what a short-notice gap means for a person and their home
• how to talk with colleagues respectfully when asking them to pick up a shift

Key Responsibilities

Workforce Resourcing

• Contact and coordinate relief and casual employees to fill vacant and short-notice shifts
• Match employee skills, training and compatibility to each person's support needs
• Monitor shift coverage and esc…
• Maintain accurate roster, timesheet and availability records
• Complete general administration tasks and reporting

Direct Support

• Work direct support shifts in Nulsen services that are co-located with your rostering work
• Follow support plans and respond to resident care needs, incidents, emergencies and safeguarding concerns

What You'll Bring

• Solid experience as a disability support worker
• A good understanding of support plans, safeguarding and person-centred practice
• Strong communication, customer service and organisational skills
• Sound computer skills, including Microsoft 365
• A strong interest in developing rostering and workforce coordination skills, and the ability to prioritise competing demands

Highly Regarded

• Certificate III/IV in Disability or Individual Support
• Experience in manual handling, high-intensity support and medication administration and management
• Any experience in rostering, scheduling, team leading or administration

Requirements

• NDIS Worker Screening Clearance (WA)
• Current First Aid Certificate (HLTAID011)
• Australian Driver's Licence
• Working rights in Australia
• Availability for rotating shifts, including weekends and public holidays
• Availability to participate in an on-call roster

Why Join Nulsen?

• A chance to grow your career while still making a difference for people with disability
• Salary packaging benefits of up to $15,900 per year
• On-the-job training and a clear development pathway from support work into workforce resourcing
• Employee Assistance Program for you and your family
• Values-driven organisation with a supportive culture

Applications will be reviewed as they are received.