Workforce Planning & Forecasting Analyst

eml; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

WFH flexibility

Wellbeing program

Discounts via RewardsHub

Learning & development

Employee Assistance Program

Incentives & salary reviews

Parental leave (up to 16 weeks)

Job summary

EML, a leading Workers Compensation and Personal Injury Claims Management business, is seeking a Workforce Planner based in Sydney, Gosford, Newcastle or Parramatta. This full-time, permanent role offers work-from-home flexibility from month three, subject to performance.

You will translate workforce data into insights, develop forecasting models, analyse trends, and collaborate with stakeholders to identify risks and opportunities.

Qualifications

• Experience in workforce planning, analytics or operational modelling.
• Strong analytical and problem-solving skills with the ability to identify trends and develop practical insights.
• Exposure to or understanding of workers compensation systems and frameworks.

Responsibilities

• Develop and maintain workforce planning models to forecast resource requirements and support effective resourcing.
• Analyse claims volumes, workload trends, caseloads and attrition to inform workforce forecasts.
• Monitor planning accuracy and refine forecasting models to improve predictability.
• Partner with leaders and stakeholders to understand workforce needs and provide clear insights and recommendations.
• Contribute to workforce optimisation and continuous improvement initiatives.

Skills

Workforce planning

Analytics

Operational modelling

Communication

Job description

EML, a leading Workers Compensation and Personal Injury Claims Management business, is seeking a Workforce Planner based in Sydney, Gosford, Newcastle or Parramatta. This full-time, permanent role offers work-from-home flexibility from month three, subject to performance.

You will translate workforce data into insights, develop forecasting models, analyse trends, and collaborate with stakeholders to identify risks and opportunities.