Workforce Planner | Remote-Hybrid Forecasting & Insights

EML Group; City of Parramatta; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Diverse and collaborative team culture

Work from home flexibility

Wellbeing program with discounted HP &

RewardsHub discounts through retailers

Learning and development opportunities

Employee Assistance Program

Companywide events

Annual salary reviews

Up to 16 weeks parental leave + super

Job summary

EML is a leading Workers Compensation and Personal Injury Claims Management business. Based in Sydney, Gosford, Newcastle and Parramatta, this full-time, permanent role offers work-from-home flexibility from month three, subject to performance.

As a Workforce Planner you will translate workforce data into actionable insights, develop forecasting models, analyse trends, and collaborate with stakeholders to identify risks and opportunities to support strategic and operational decisions.

Qualifications

• Experience in workforce planning, analytics or operational modelling.
• Strong analytical and problem-solving skills to identify trends and insights.
• Experience analysing workforce data such as workload, capacity, caseloads or attrition.
• Exposure to or understanding of workers compensation systems and frameworks.
• Strong communication and organisational skills with high accuracy and attention to detail.

Responsibilities

• Develop and maintain workforce planning models to forecast resource requirements.
• Analyse claims volumes, workload trends, caseloads and attrition to inform workforce forecasts.
• Monitor planning accuracy and refine forecasting models to improve predictability.
• Partner with leaders to understand workforce needs and provide clear insights and recommendations.
• Contribute to workforce optimisation and continuous improvement initiatives.

Skills

Workforce planning

Analytics

Forecasting

Stakeholder collaboration

Attention to detail

Job description

EML is a leading Workers Compensation and Personal Injury Claims Management business. Based in Sydney, Gosford, Newcastle and Parramatta, this full-time, permanent role offers work-from-home flexibility from month three, subject to performance.

As a Workforce Planner you will translate workforce data into actionable insights, develop forecasting models, analyse trends, and collaborate with stakeholders to identify risks and opportunities to support strategic and operational decisions.