Workforce Planner: Forecasting & Insights

EML Group; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible work from home after three‑mo

Wellbeing program

Discounts via RewardsHub

Learning & development

Employee Assistance Program

Parental leave

Job summary

EML is a leading Workers Compensation and Personal Injury Claims Management business dedicated to helping people return to work with ongoing support. The Workforce Planner role is based in Sydney, Gosford, Newcastle or Parramatta, with work-from-home flexibility after three months, subject to performance and approval.

This is a full-time, permanent position in a dynamic, inclusive environment. You will translate workforce data into forecasting models, analyse trends across sources and partner

Qualifications

• Experience in workforce planning, analytics or operational modelling.
• Strong analytical and problem-solving skills with the ability to identify trends and develop practical insights.
• Experience analysing workforce data such as workload, capacity, caseloads or attrition.
• Exposure to or understanding of workers compensation systems and frameworks.
• Strong communication and organisational skills with a high level of accuracy and attention to detail.

Responsibilities

• Develop and maintain workforce planning models to forecast resource needs.
• Analyze claims volumes, workloads, caseloads and attrition to inform forecasts.
• Monitor planning accuracy and refine forecasting models.
• Collaborate with leaders to understand needs and deliver insights and recommendations.
• Contribute to workforce optimisation and continuous improvement initiatives.

Skills

Workforce planning

Analytics

Operational modelling

Data analysis

Job description

EML is a leading Workers Compensation and Personal Injury Claims Management business dedicated to helping people return to work with ongoing support. The Workforce Planner role is based in Sydney, Gosford, Newcastle or Parramatta, with work-from-home flexibility after three months, subject to performance and approval.

This is a full-time, permanent position in a dynamic, inclusive environment. You will translate workforce data into forecasting models, analyse trends across sources and partner