Hybrid Workforce Planner: Forecasting & Insights

EML; Gosford; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Work from home flexibility

Health insurance discounts

Gym membership

RewardsHub discounts

Learning & development

Employee Assistance Program

Parental leave

Salary reviews

Job summary

EML, a leading workers compensation and personal injury claims management business, invites applications for a Workforce Planner based in Sydney, Gosford, Newcastle or Parramatta with remote work from month three. You will translate data into actionable insights and develop forecasting models to support resourcing decisions.

The role offers a full-time permanent position with opportunities for career development and access to our wellbeing programs, benefits, and flexible work arrangements.

Qualifications

• Experience in workforce planning, analytics or operational modelling.
• Strong analytical and problem-solving skills with the ability to identify trends and develop practical insights.
• Experience analysing workforce data such as workload, capacity, caseloads or attrition.
• Exposure to or understanding of workers compensation systems and frameworks.
• Strong communication and organisational skills with a high level of accuracy and attention to detail.

Responsibilities

• Develop and maintain workforce planning models to forecast resource requirements and support effective resourcing.
• Analyse claims volumes, workload trends, caseloads and attrition to inform workforce forecasts.
• Monitor planning accuracy and refine forecasting models to improve predictability.
• Partner with leaders and stakeholders to understand workforce needs and provide clear insights and recommendations.
• Contribute to workforce optimisation and continuous improvement initiatives.

Skills

Workforce planning

Analytics

Forecasting models

Data analysis

Stakeholder partnership

Workers compensation

Tools

Excel

SQL

Power BI

Job description

EML, a leading workers compensation and personal injury claims management business, invites applications for a Workforce Planner based in Sydney, Gosford, Newcastle or Parramatta with remote work from month three. You will translate data into actionable insights and develop forecasting models to support resourcing decisions.

The role offers a full-time permanent position with opportunities for career development and access to our wellbeing programs, benefits, and flexible work arrangements.