Workforce Capability Manager

Great Barrier Reef Marine Park Authority; Cairns Regional; On-site; AUD 110,000 - 150,000; Full time

Job summary

Great Barrier Reef Marine Park Authority is seeking a dynamic Workforce Capability Manager to lead workforce planning, HR metrics, learning and development, and talent management within the People Services team.

You will identify capabilities, drive succession planning, and design innovative training programs to align with the Reef Authority’s Strategic Workforce Plan, while overseeing LMS and entry-level pathways such as the Indigenous Apprenticeship Program.

Qualifications

• Minimum 3 years in a capability or learning and development role.
• Experience using Acorn LMS or similar software system.
• Experience designing and implementing learning and development strategies.

Responsibilities

• Provide strategic advice on capability development and workforce development strategies.
• Conduct organisation-wide training needs assessments and develop annual training plans.
• Collaborate with managers, employees and external entities to design and deliver training programs.
• Design and develop training programs, including outsourced and in-house formats, plus new methods and trends.
• Coordinate and manage the training program, sourcing providers and monitoring quality.
• Maintain and improve the Learning Management System (LMS) as the central training hub and manage training records/reports.
• Coordinate and manage entry-level programs, liaising with service providers and stakeholders.

Skills

Learning strategy

Stakeholder engagement

Data analysis

Blended learning

LMS management

Curriculum design

Education

Cert IV Training and Assessment

Diploma of Human Resources

Bachelor's degree in related field

Tools

Acorn LMS

Job description

We are seeking a dynamic and experienced individual to join our team as the Workforce Capability Manager. This pivotal role within the People Services team is designed to collaboratively lead and support a variety of workforce planning, HR metrics and reporting, learning and development, and talent and succession activities. The Workforce Capability Manager will play a crucial role in driving continuous improvement projects and supporting the objectives outlined in the Reef Authority’s Strategic Workforce Plan.

In this role, you will be responsible for identifying and developing the necessary capabilities within our workforce to ensure the Reef Authority can effectively deliver its work program both now and in the future. This includes talent identification and management, contingency and succession planning, and setting strategic directions. You will lead employee development initiatives by providing strategic advice and designing innovative training programs in collaboration with senior management.

Additionally, you will oversee the maintenance and enhancement of the Reef Authority’s Learning Management System (LMS) and manage entry-level pathway programs, including the Indigenous Apprenticeship Program (IAP). Your efforts will be informed by corporate and operational plans, ensuring that our workforce remains capable and prepared to meet future challenges.

What you'll bring

• You will be a knowledgeable and dynamic individual who excels in best practice learning and development strategies, particularly within the APS context.
• You are a decisive thinker and skilled influencer, known for your collaborative approach and drive to deliver results. Your curiosity and willingness to think outside the box enables you to quickly grasp new concepts and innovate effectively.
• You bring experience with a variety of training methods and approaches, including blended and e-learning, on-the-job coaching, and learner support programs. As a customer-focused professional, you excel at providing tailored learning and development services and solutions across the organisation.
• Building strong relationships quickly and with ease is second nature to you, whether it's with colleagues at all levels of the organisation or with key stakeholders. You have a proven track record in collating and analysing data, engaging stakeholders, and coordinating tasks efficiently.
• Remaining calm under pressure, you maintain an eye for detail and stay composed when faced with competing priorities. Your adaptability allows you to seamlessly transition from routine processing tasks to providing strategic advice.

The key duties of the position include:

• Provide strategic advice on capability development initiatives, significantly contributing to the development of workforce development strategies.
• Conduct comprehensive organisation-wide training needs assessments to identify skills or knowledge gaps and develop annual training plans for the Reef Authority.
• Consult and collaborate with managers, employees, and external entities to design and deliver relevant workplace training and development programs.
• Design and develop training programs, both outsourced and in-house, selecting appropriate methods such as simulations, mentoring, on-the-job training, and professional development classes. Recommend new training methods and stay updated on the latest trends in the field.
• Coordinate and manage the training program including sourcing training providers and packages, monitoring the quality of training to ensure it is current, complete, and fit for purpose and managing the centralised training budget, assessing requests, and providing recommendations.
• Maintain and continuously improve the Reef Authority’s Learning Management System (LMS), ensuring it serves as the central point for staff to access training information. Manage a database of training records and provide necessary reports.
• Coordinate and manage the Reef Authority’s entry-level programs, including sourcing appropriate programs, liaising with service providers and internal stakeholders, and supporting participants in these programs

Eligibility

Essential Requirements

• Experience in a similar role (minimum 3 years).
• Experience using Acorn Learning Management System (LMS) or similar software system.

Desirable qualifications or equivalent experience

• Experience and skills in designing, developing and implementing learning and development strategies, programs and initiatives.
• Cert IV Training and Assessment, Diploma of Human Resources, or equivalent qualifications
• Experience in developing e-learning programs.

Employment with the Reef Authority is subject to:

• Conditions prescribed within the Public Service Act 1999.
• Australian Government Security Vetting Agency (AGSVA) granting a security clearance at the required level.
• Evidence of citizenship status.
• Evidence of qualifications required of the role.
• Evidence of a completed national police-check with no risks identified by the Reef Authority.
• The CEO of the Reef Authority, or their Delegate, approving a Notice of Engagement.
• The Australian Government Security Clearance Application Guide Book provides information on minimum eligibility requirements for holding a security clearance at the required level. Please ensure that you are able to provide the necessary documents if you apply for the position. More information on the security clearance vetting process is available on the AGSVA website.