workforce administrator

HR Partners; Sydney; On-site; AUD 55,000 - 70,000; Full time

Job summary

Randstad is seeking a detail-oriented Workforce Administrator to join the team in Mascot for a 3-month temporary position. This entry-level or step-up role suits someone moving from retail or hospitality into corporate workforce management.

You will review store rosters, enter patterns and shift changes, and support the planning team, with training provided for rostering platforms like Kronos. Immediate start available with onboarding support.

Qualifications

• Experience in retail, hospitality, customer service or administrative roles.
• Experience with rostering or scheduling platforms preferred; training provided.

Responsibilities

• Review store rosters for accuracy and compliance with requirements.
• Accurately enter contract patterns, schedules, and shift changes into the database.
• Assist the broader workforce planning team with daily administrative tasks.

Skills

Data entry

Communication skills

Roster accuracy

Tools

Kronos

Job description

A leading global retail company is seeking a detail-oriented Workforce Administrator to join the team in Mascot for a 3-month tempoary position.

This is a fantastic entry-level or step-up opportunity for a junior coordinator or an experienced retail team member looking to transition into a corporate workforce management environment.

A leading global retail company is seeking a detail-oriented Workforce Administrator to join the team in Mascot for a 3-month tempoary position.

This is a fantastic entry-level or step-up opportunity for a junior coordinator or an experienced retail team member looking to transition into a corporate workforce management environment.

Key Responsibilities

• Review store rosters to ensure accuracy and compliance with requirements.
• Accurately enter contract patterns, schedules, and shift changes into the database.
• Assist the broader workforce planning team with daily administrative tasks.

What We're Looking For

• Previous experience in retail, hospitality, customer service or an administrative role (retail team leaders, department managers, workforce administrator, or store supervisors looking for an office-based step are strongly encouraged to apply!).
• Prior experience with Kronos or a similar rostering platform is highly regarded (though training on specific workflows will be provided).
• Excellent data entry accuracy and a sharp eye for spotting roster discrepancies.
• Clear verbal and written communication skills to liaise with internal teams.

Why Apply?

• Gain valuable corporate workforce management experience with a major retail brand.
• Convenient Mascot location close to Mascot Station, airport links, and great local cafes.
• Immediate start available with supportive team onboarding.
• Working Holiday Visas encouraged to apply!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.