Workforce Administrator

Randstad; Sydney; On-site; AUD 34,000 - 44,000; Full time

Job summary

Randstad is seeking a detail-oriented Workforce Administrator to join our team in Mascot for a 3-month temporary position. This is a great entry-level or step-up opportunity for someone moving from a junior coordinator role or a retail background into corporate workforce management.

The role involves reviewing store rosters, entering patterns and shifts, and supporting the workforce planning team with daily admin tasks.

Qualifications

• Previous experience in retail, hospitality, customer service or an administrative role (retail team leaders, department managers, workforce administrator, or store supervisors looking for an office-based step are strongly encouraged to apply!).
• Prior experience with Kronos or a similar rostering platform is highly regarded (though training on specific workflows will be provided).
• Excellent data entry accuracy and a sharp eye for spotting roster discrepancies.
• Clear verbal and written communication skills to liaise with internal teams.

Responsibilities

• Review store rosters to ensure accuracy and compliance with requirements.
• Accurately enter contract patterns, schedules, and shift changes into the database.
• Assist the broader workforce planning team with daily administrative tasks.

Skills

Data entry accuracy

Communication skills

Tools

Kronos rostering

Job description

A leading global retail company is seeking a detail-oriented Workforce Administrator to join the team in Mascot for a 3-month tempoary position.

This is a fantastic entry-level or step-up opportunity for a junior coordinator or an experienced retail team member looking to transition into a corporate workforce management environment.

Key Responsibilities

• Review store rosters to ensure accuracy and compliance with requirements.
• Accurately enter contract patterns, schedules, and shift changes into the database.
• Assist the broader workforce planning team with daily administrative tasks.

What We're Looking For

• Previous experience in retail, hospitality, customer service or an administrative role (retail team leaders, department managers, workforce administrator, or store supervisors looking for an office-based step are strongly encouraged to apply!).
• Prior experience with Kronos or a similar rostering platform is highly regarded (though training on specific workflows will be provided).
• Excellent data entry accuracy and a sharp eye for spotting roster discrepancies.
• Clear verbal and written communication skills to liaise with internal teams.

Why Apply?

• Gain valuable corporate workforce management experience with a major retail brand.
• Convenient Mascot location close to Mascot Station, airport links, and great local cafes.
• Immediate start available with supportive team onboarding.
• Working Holiday Visas encouraged to apply!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.