Roster/NDIS Administrator

Fairhaven; Gosford; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

On-site parking

Meaningful work in the community

Career development opportunities

Job summary

Fairhaven Services is seeking a part-time Roster & NDIS Administrator to support day-to-day rostering and NDIS administration, ensuring smooth operations. The role offers variety and requires juggling priorities with a proactive approach.

Strong organisational and communication skills are essential, and training is provided. NDIA screening and Orientation training are required to commence. This role suits someone who enjoys admin tasks and helping the community.

Qualifications

• Ability to maintain accurate rosters and records.
• Strong attention to detail and organisation.
• Good communication and interpersonal skills.

Responsibilities

• Maintain and update staff rosters
• Manage shift coverage and last-minute changes
• Monitor and respond to roster-related calls and messages
• Liaise with staff and managers to ensure appropriate coverage
• Assist with timesheet checks and basic payroll coordination
• Follow up completed paperwork
• Complete Risk Assessments for Community activities
• Ensure roster and billing information is accurate
• Assist with schedules of supports, contracts, onboarding/offboarding paperwork
• Support on-call rostering as required

Skills

Organisational skills

Administrative tasks

Communication skills

Computer literacy

Tools

Microsoft Office

Job description

Founded in 1962, Fairhaven Services is a community leader in the provision of services for people living with disability. We offer community participation, day programs, employment opportunities, accommodation and living support, as well as a retail precinct. The people who join our team actively respect the rights of people living with disability and value their contribution to the workplace and the community. This is an exciting opportunity to add value to a growing business.

Get genuine satisfaction from ticking things off a to-do list?

If you're the kind of person who thrives on organisation, enjoys solving puzzles, and loves making sure everything runs like clockwork, we want to hear from you!

We're on the lookout for a Roster & NDIS Administrator to join our team and help keep our day-to-day rostering and NDIS administration running smoothly. No two days are the same, so you'll need to be someone who enjoys variety, can juggle competing priorities, and isn't afraid to think on your feet.

This is a part-time role, working Monday to Friday, 9:00am – 3:30pm (with some flexibility available for the right person).

About the business

Founded in 1962, Fairhaven Services is a community leader in the provision of services for people living with disability. We offer community participation, day programs, employment opportunities, accommodation and living support, as well as a retail precinct. The people who join our team actively respect the rights of people living with disability and value their contribution to the workplace and the community. This is an exciting opportunity to add value to a growing business.

Get genuine satisfaction from ticking things off a to-do list?

If you're the kind of person who thrives on organisation, enjoys solving puzzles, and loves making sure everything runs like clockwork, we want to hear from you!

We're on the lookout for a Roster & NDIS Administrator to join our team and help keep our day-to-day rostering and NDIS administration running smoothly. No two days are the same, so you'll need to be someone who enjoys variety, can juggle competing priorities, and isn't afraid to think on your feet.

This is a part-time role, working Monday to Friday, 9:00am – 3:30pm (with some flexibility available for the right person).

You’ll be a great fit if you:

• Love being organised and keeping everything on track.
• Enjoy admin and take pride in getting the details right.
• Can solve problems quickly and stay calm under pressure.
• Thrive in a fast-paced environment where every day is different.
• Are reliable, proactive, and enjoy helping others.

If you get excited by a perfectly organised roster, love bringing order to the chaos, and want to work in a role where your skills genuinely make a difference, we'd love to meet you!

Key Responsibilities:

• Maintain and update staff rosters
• Manage shift coverage and last-minute changes
• Monitor and respond to roster-related calls and messages
• Liaise with staff and managers to ensure appropriate coverage
• Assist with timesheet checks and basic payroll coordination
• Follow up completed paperwork
• Complete Risk Assessments for Community activities
• Ensure roster and billing information is accurate and aligns with participant supports
• Assist with schedules of supports, contracts, onboarding/offboarding paperwork
• Support on-call rostering as required

About You

• Strong organisational skills and attention to detail
• Good communication and interpersonal skills
• Comfortable using computer systems and learning new programs
• Ability to think on your feet and adapt to changing priorities
• Previous rostering experience is desirable, but not essential
• Training will be provided

Requirements

• NDIS Worker Screening Check (or willingness to obtain)
• Willingness to complete mandatory NDIS training (including Orientation Module)

What We Offer

• Supportive and friendly team environment
• On-site parking
• Opportunity to learn and develop new skills
• Meaningful work supporting the community