Workers’ Compensation & Injury Support Lead

Bis; Newcastle-Maitland; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Leadership influence

Values-driven organization

Exposure to senior leaders

Job summary

A leading resource management company in Newcastle is seeking a Workers’ Compensation and Injury Support Lead to oversee and enhance their injury management programs. This hands-on role involves collaboration with operational leaders and external stakeholders to ensure compliance and effective outcomes. The ideal candidate will have extensive experience in workers’ compensation and strong relationship-building skills. This position offers significant influence in shaping practices aligned with an organizational commitment to safety and well-being.

Qualifications

• Demonstrated experience in workers' compensation and injury management.
• Strong working knowledge of the Comcare scheme.
• Ability to engage with leaders on complex matters.

Responsibilities

• Lead effective injury management and return-to-work programs.
• Provide guidance to Return-to-Work Coordinators.
• Act as the primary relationship lead with insurers and regulators.

Skills

Workers' compensation experience

Injury management expertise

Strong communication skills

Analytical capability

Relationship-building skills

Education

Tertiary qualification in a medical or allied health discipline

Job description

We are seeking an experienced Workers’ Compensation and Injury Support Lead (WCIS Lead) to play a key role in the delivery and oversight of Bis’ workers’ compensation and injury management programs.

Reporting to the People & Culture Manager, this role provides expert leadership across injury management, occupational rehabilitation, workers’ compensation compliance, and return-to-work outcomes. You will work closely with operational leaders, P&C, Safety, insurers, regulators, and external providers to ensure strong governance, positive employee experiences, and effective risk and cost management.

This is a hands-on, influential role suited to someone who enjoys balancing technical expertise with stakeholder engagement in a complex, multi-site environment.

Key Responsibilities

In this role, you will:

• Lead the delivery of effective injury management and return-to-work programs to achieve timely, safe, and sustainable outcomes.
• Provide expert guidance and technical leadership to Return-to-Work Coordinators and injury management stakeholders.
• Act as the primary relationship lead with insurers, third-party administrators, rehabilitation providers, regulators, and legal partners.
• Ensure compliance with workers’ compensation legislation, licensing, and self-insurance requirements across state and federal schemes.
• Monitor claims performance, analyse injury and claims data, and identify trends, risks, and preventative opportunities.
• Prepare and present reports, insights, and recommendations to senior leaders and the Executive team.
• Support audits, policy renewals, and governance requirements relating to workers’ compensation and injury management.
• Champion a proactive approach to health, safety, and wellbeing aligned with Bis’ Zero Harm commitment.
• Lead, mentor, and develop a small injury management team to build capability and consistency.

About You

You will be well suited to this role if you bring:

• Demonstrated experience in workers’ compensation, injury management, and workplace-based rehabilitation.
• Strong working knowledge of the Comcare scheme, with broader exposure to state-based schemes desirable.
• Experience partnering with insurers, rehabilitation providers, medical practitioners, and legal stakeholders.
• The ability to confidently engage with operational leaders and executives on complex and sensitive matters.
• Strong analytical capability, with experience using claims and injury data to drive insights and improvements.
• Excellent communication, negotiation, and relationship-building skills.
• A practical, solutions-focused mindset with strong attention to detail.
• Tertiary qualifications in a medical, allied health, or related discipline (or equivalent experience).

Experience in mining, resources, logistics, or similarly complex operational environments will be highly regarded.

Why Join Us?

• A key leadership role with real influence across the business.
• Opportunity to shape and strengthen injury management and workers’ compensation practices.
• Exposure to senior leaders and meaningful involvement in governance and decision-making.
• Based at our Tomago Head Office in Newcastle, with some travel to operational sites as required.
• A values-driven organisation committed to Zero Harm, care for our people, and operational excellence.