Workday Systems Support Specialist

Western Sydney International Airport; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance discounts

Travel discounts

Novated car leasing

Additional leave

Job summary

Western Sydney International (Nancy-Bird Walton) Airport seeks an experienced Workday specialist to provide functional and technical support across HR, Payroll, Finance and related systems. You will liaise with stakeholders, manage incidents, and drive improvements while ensuring data integrity and security.

The role focuses on onboarding external workers, reporting, security configurations and system enhancements, in a high-demand, enterprise environment.

Qualifications

• Experience supporting Workday users and business stakeholders in an Enterprise environment.
• Strong understanding of HR, Payroll, Finance, Procurement or related enterprise business processes.
• Proven incident management, troubleshooting, and problem-solving capabilities.
• Excellent communication and stakeholder management across diverse functions.

Responsibilities

• Provide operational support for Workday and integrated systems, including incident management and user support.
• Maintain and enhance Workday functionality across configuration, integrations, security, reporting, and data management.
• Lead releases, upgrades, testing, and enhancement initiatives with focus on performance and data integrity.
• Collaborate with People & Culture, Payroll, Finance and external vendors to deliver solutions.
• Develop reports, dashboards, documentation and training materials to support adoption.
• Support onboarding, access management and provisioning for external workers.

Skills

Workday support

Incident management

HR, Payroll, Finance processes

Stakeholder management

User adoption & training

Data integrity & security controls

Education

Degree in Information Technology

Diploma in HR or BIS

Workday certification

Tools

Workday

HRIS

Reporting

Job description

Western Sydney International (Nancy-Bird Walton) Airport seeks an experienced Workday specialist to provide functional and technical support across HR, Payroll, Finance and related systems. You will liaise with stakeholders, manage incidents, and drive improvements while ensuring data integrity and security.

The role focuses on onboarding external workers, reporting, security configurations and system enhancements, in a high-demand, enterprise environment.