WMS Functional Analyst: Optimize Warehouse Ops (Hybrid)

Officeworks Ltd; City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Discounts across major brands

Benefits program access

Learning & development opportunities

Flexible public holidays

Job summary

Officeworks Ltd is seeking an experienced Functional Analyst to join the IT Supply Chain team, focusing on our Warehouse Management System (WMS) Koerber Warehouse Advantage (HighJump). You will work with warehouse operations, vendors, and IT to provide functional support, troubleshoot issues, and drive system enhancements for improved warehouse performance.

You will contribute to continuous improvement initiatives and ensure the WMS meets business needs, with a hybrid work model typical for this

Qualifications

• 3+ years' experience supporting and configuring Warehouse Management Systems (WMS).
• Experience supporting Koerber Warehouse Advantage (HighJump) or a similar tier 1 WMS.
• Strong troubleshooting, problem-solving, and analytical skills.
• Experience delivering system enhancements and continuous improvement initiatives.
• Knowledge of system integrations and third-party applications.
• Intermediate–advanced SQL skills with inventory/operational data.
• Excellent communication and stakeholder management skills.

Responsibilities

• Provide functional support for the WMS and related supply chain applications.
• Troubleshoot issues and implement system enhancements.
• Lead continuous improvement initiatives to optimize warehouse performance.
• Collaborate with warehouse operations, vendors, and IT teams to ensure system effectiveness.

Skills

WMS support

Koerber Warehouse Advantage HighJump

SQL

Power BI

ITIL-based support

Stakeholder management

Data analysis

Education

Tertiary qualification in IT or Business Systems

Tools

Koerber Warehouse Advantage (HighJump)

SAP ERP logistics modules

Job description

Officeworks Ltd is seeking an experienced Functional Analyst to join the IT Supply Chain team, focusing on our Warehouse Management System (WMS) Koerber Warehouse Advantage (HighJump). You will work with warehouse operations, vendors, and IT to provide functional support, troubleshoot issues, and drive system enhancements for improved warehouse performance.

You will contribute to continuous improvement initiatives and ensure the WMS meets business needs, with a hybrid work model typical for this