Team Leader

Officeworks; Ipswich City; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Staff discounts across Wesfarmers & B2

Learning & development programs

Employee Assistance Program (EAP)

Flexible public holidays

Job summary

Officeworks is launching its largest Distribution Centre in Redbank, Queensland. We’re seeking DC Team Leaders to guide Coordinators and Team Members across Fulfillment, Receiving, Despatch and Replenishment, driving safety, productivity and inventory integrity in a state-of-the-art site.

You’ll report to the DC Operations Manager, lead shift teams, and champion a safety-first, high-performing culture while delivering excellent service and customer outcomes.

Qualifications

• Minimum 2 years' experience in a Warehouse, Logistics or Operational Leadership role.
• Experience leading teams in a fast-paced distribution, warehouse or supply chain environment.
• Experience in Fulfillment, Receiving, Despatch, Replenishment/Put Away, or Continuous Improvement.
• Knowledge of warehouse operations, inventory management and operational planning.
• Strong understanding of workplace health and safety practices and Chain of Responsibility requirements.
• Excellent communication, stakeholder management and influencing skills.

Responsibilities

• Drive day/afternoon shift leadership across one operational area (Fulfillment, Receiving, Despatch or Replenishment/Put Away).
• Champion safety, service, productivity, inventory accuracy and people performance.
• Build a high-performing team culture and contribute to the site’s success.
• Ensure customers receive the right products at the right time while maintaining a safe workplace.
• Oversee operations to achieve safety, service, productivity and quality targets.
• Lead continuous improvement initiatives and data-driven decision making.

Skills

Leadership

Warehouse operations

Safety compliance

KPI & analytics

People development

Stakeholder management

Education

Certificate in Warehouse Operations

Certificate in Supply Chain and Logistics

Certificate in Workplace Health and Safety

Tools

SAP

WMS

Kronos

Power BI

Microsoft Office

SuccessFactors

Job description

About the role

DC Team Leader Opportunities!

Grow with us at our Queensland Distribution Centre, Redbank, QLD

We’re launching our largest Supply Chain site in Redbank, Queensland, a major investment in scale, innovation, and the future of our distribution network. This is a rare opportunity to join and help bring a large scale operation to life from the ground up.

We're seeking experienced and people-focused DC Team Leaders to join us across a range of operational areas, including:

• Fulfillment
• Receiving
• Despatch
• Replenishment / Put Away

These are exciting new leadership opportunities for those who thrive in fast-paced warehousing environments and are passionate about safety, operational excellence, team development and continuous improvement.

More About the Role

Reporting to the DC Operations Manager, you'll drive the day or afternoon shift, leading a team of Coordinators and Team Members across one of several key operational areas, including Fulfillment, Receiving, Despatch, Replenishment/Put Away. You'll champion safety, service, productivity, inventory accuracy and people performance outcomes while building a high-performing team culture and contributing to the success of our new state-of-the-art Queensland Distribution Centre.

As a key member of the site leadership team, you'll play a key role in ensuring our customers receive the right products, at the right time, while maintaining a safe, engaged and high-performing workplace.

Key Focus areas

Safety & Compliance: Lead a strong safety-first culture by ensuring compliance with WHS legislation, Chain of Responsibility requirements and company policies. Drive hazard management, incident investigations, injury management, site audits and 5S standards to create a safe and productive workplace.

People Leadership: Inspire, coach and develop a high-performing team of Coordinators and Team Members. Foster an inclusive and engaging culture while supporting recruitment, training, workforce planning, succession development and performance management.

Operations & Service Delivery: Oversee day-to-day distribution centre operations to achieve safety, service, productivity and quality targets. Monitor key operational KPIs, collaborate with stakeholders and ensure seamless execution of customer and operational commitments.

Inventory & Stock Management: Drive inventory accuracy and stock integrity through effective inventory control processes, cycle counting and asset management. Proactively identify and resolve inventory risks while ensuring receiving, storage, replenishment and dispatch activities are executed efficiently.

Performance & Continuous Improvement: Optimise labour utilisation, operational costs and overall site performance through data-driven decision making. Partner with leadership teams to deliver continuous improvement initiatives, implement new processes and systems, and enhance safety, productivity, quality and customer outcomes.

About you

You are an authentic leader who enjoys developing people and creating high-performing teams. You bring operational knowledge, a safety-first mindset and a passion for delivering exceptional outcomes.

You'll Bring

• Minimum 2 years' experience in a Warehouse, Logistics or Operational Leadership role.
• Solid experience leading teams within a fast-paced distribution, warehouse or supply chain environment.
• Experience in one or more operational areas such as Fulfillment, Receiving, Despatch, Replenishment/Put Away, or Continuous Improvement.
• Sound knowledge of warehouse operations, inventory management and operational planning.
• Demonstrated understanding of workplace health and safety practices and Chain of Responsibility requirements.
• Excellent communication, stakeholder management and influencing skills.
• Strong analytical and problem-solving capability with a focus on continuous improvement.
• Ability to manage competing priorities and deliver results in a dynamic environment.

Desirable Qualifications

• Certificate in Warehouse Operations.
• Certificate in Supply Chain and Logistics.
• Certificate in Workplace Health and Safety.

Technology Experience

Experience using systems such as:

• SAP
• Warehouse Management Systems (WMS)
• Kronos or workforce management systems
• Microsoft Office Suite
• Power BI
• SuccessFactors

Why Join Officeworks?

At Officeworks, you'll be part of a caring and inclusive culture where your contribution truly matters. We invest in our people and provide opportunities to grow your career while making a meaningful impact every day.

Our culture

If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us! We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:

• We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs.
• Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
• Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
• Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
• We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
• OurFlexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
• Take advantage of outstanding learning and development programs to support your career growth
• Explore fantastic career opportunities across the broader Wesfarmers Group.