Wine Business Manager

Balgownie Yarra Valley; Yarra Glen; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Four-day week option

One WFH day per week

Job summary

Balgownie Estate in the Yarra Valley is seeking a Wine Business Manager to coordinate day-to-day wine operations, systems, inventory and sales activities. You will partner with winemakers, Marketing, Cellar Door and Restaurant teams to manage the wine journey from bottling to release and customer engagement.

The role combines wine administration, Commerce7 ownership, inventory forecasting and commercial development, with opportunities to lead a small team and drive growth across

Qualifications

• At least three years’ experience in wine administration, inventory, direct-to-consumer sales, e-commerce, relationship management, wine retail or a related role.
• Advanced wine knowledge with WSET or CMS qualifications highly regarded.
• Commerce7 experience strongly preferred.
• Experience leading, coaching or developing team members.
• Strong organisational, analytical and project-management skills.
• Attention to detail and confidence managing stock records and reconciliations.
• Excellent communication, presentation and influencing skills across organisational levels.
• Self-motivated, collaborative and commercially focused approach.
• Hospitality or events experience advantageous.
• Must hold a full Australian driver’s licence.
• Ability to work onsite in the Yarra Valley and travel when required.

Responsibilities

• Take ownership of Commerce7, maintaining accurate product, SKU, pricing, customer and loyalty data.
• Lead stock control processes including wine movements, transfers, allocations, adjustments and reconciliations.
• Coordinate bottling schedules, packaging, product setup, release timing and availability.
• Monitor stock levels and flag shortages, slow-moving stock, variances and upcoming requirements.
• Support direct-to-consumer, e-commerce, loyalty program, wholesale and selected on-premise opportunities.
• Collaborate with Marketing on wine campaigns, launches, promotions and customer communications.
• Build relationships with customers, loyalty members, brand partners and trade contacts.
• Represent Balgownie Estate at tastings, launches, partnerships and industry events.
• Deliver wine education and product training to Cellar Door and F&B teams.
• Lead, coach and develop direct reports with accountability and collaboration.

Skills

Wine administration

Inventory management

Direct-to-consumer sales

E-commerce

Relationship management

Team leadership

Stock reconciliations

Communication

Education

WSET or CMS qualification

Tools

Commerce7

Job description

Balgownie is a stunning Yarra Valley destination, combining premium wines, luxury accommodation, dining, tourism and spa experiences, creating memorable moments for guests and wine lovers alike.

About Balgownie

Balgownie is a stunning Yarra Valley destination, combining premium wines, luxury accommodation, dining, tourism and spa experiences, creating memorable moments for guests and wine lovers alike.

About the role

Reporting to the Executive Manager, the Wine Business Manager will coordinate the day-to-day activities of Balgownie Estate’s wine business. You will ensure our products, systems, inventory and sales activity are organised, accurate and progressing as required.

Working closely with our winemakers, Marketing, Cellar Door and Restaurant teams, you will help coordinate the wine journey from bottling and product set-up through to release, customer engagement and sales. This is a practical and varied role combining wine administration, Commerce7 ownership, inventory management, forecasting, team leadership and commercial development.

Your key responsibilities

• Take ownership of Commerce7, maintaining accurate product, SKU, pricing, customer, loyalty program, order, inventory and reporting data.
• Lead disciplined stock control processes, including wine movements, transfers, allocations, adjustments and reconciliations.
• Coordinate bottling schedules, packaging, product set-up, release timing and finished wine availability.
• Monitor stock levels and highlight shortages, slow-moving stock, variances and upcoming requirements.
• Support direct-to-consumer, e-commerce, loyalty program, wholesale, corporate and selected on-premise opportunities.
• Work with Marketing on wine campaigns, product launches, promotions and customer communications.
• Build strong relationships with customers, loyalty program members, brand partners and selected trade contacts.
• Represent Balgownie Estate at tastings, launches, partnerships and relevant industry events.
• Deliver engaging wine education and product training to our Cellar Door and Food & Beverage teams.
• Lead, coach and support direct reports while fostering accountability, accuracy, collaboration and continuous improvement.

About you

You understand that a successful wine business requires more than outstanding wine. It also depends on reliable systems, accurate inventory, genuine customer relationships and commercially sound decision-making.

You will bring:

• At least three years’ experience in wine administration, inventory, direct-to-consumer sales, e-commerce, relationship management, wine retail or a related role.
• Advanced wine knowledge, with qualifications such as WSET or CMS highly regarded.
• Practical Commerce7 experience strongly preferred.
• Experience leading, coaching or developing team members.
• Strong organisational, analytical and project-management skills.
• Excellent attention to detail and confidence managing stock records and reconciliations.
• The ability to communicate, present and influence across different levels of an organisation.
• A self-motivated, collaborative and commercially focused approach.
• Hospitality or events experience, which would be advantageous.
• A full Australian driver’s licence.
• The ability to work primarily onsite in the Yarra Valley and travel when reasonably required.

What we offer

• A unique opportunity to work across the operational and commercial sides of an established wine, hospitality and accommodation business.
• A varied role with exposure to winemaking, wine releases, customer engagement, e-commerce, events and sales activity.
• The opportunity to influence systems, inventory processes and commercial growth.
• Collaboration with experienced winemakers and our vineyard, Marketing, Cellar Door and Restaurant and event teams.
• Training in relevant systems, workplace health and safety processes and company policies.
• Full-time employment, with a four-day working week considered for the right candidate.
• One work-from-home day per week may also be considered, subject to approval and operational requirements.