Cruise Attendant & Deckhand — Customer-Facing Tours Pro

Kelsian Group; Townsville City; On-site; AUD 42,000 - 52,000; Full time

Job summary

SeaLink Queensland, based in Townsville, North Queensland, is seeking a Cruise Attendant/Deckhand to welcome passengers, assist with luggage, sell tickets, beverages and tours onboard. The role involves acting as a Tourism Guide on Magnetic Island, Palm Island and North Queensland Adventure Series Tours while upholding safety standards.

The successful candidate will be a strong team player with excellent interpersonal skills, attention to detail, and a flexible, well-presented approach.

Qualifications

• Elements of Ship Board Safety qualification - Essential
• Senior First Aid and Resuscitation Qualification - Essential
• Responsible Service of Alcohol certificate - Essential
• Drivers Licence - Essential
• Proven track record of excellent customer service
• Experience in the tourism industry

Responsibilities

• Meet and greet passengers as they board
• Assist customers with luggage or queries
• Sell ferry tickets, beverages and onboard tours
• Act as a Tourism Guide on Magnetic Island and North Queensland tours
• Maintain vessel safety and reliability
• Demonstrate exceptional interpersonal and written communication skills
• Work as part of a team with energy, initiative and multi-skilling

Skills

Team player

Interpersonal skills

Attention to detail

Strong work ethic

Flexible hours

Well presented

Education

Ship Board Safety qualification

Senior First Aid & Resuscitation

Responsible Service of Alcohol (RSA)

Driver's Licence

Tools

Drivers Licence

Job description

SeaLink Queensland, based in Townsville, North Queensland, is seeking a Cruise Attendant/Deckhand to welcome passengers, assist with luggage, sell tickets, beverages and tours onboard. The role involves acting as a Tourism Guide on Magnetic Island, Palm Island and North Queensland Adventure Series Tours while upholding safety standards.

The successful candidate will be a strong team player with excellent interpersonal skills, attention to detail, and a flexible, well-presented approach.