Wellness Club Concierge: Guest Experience & Cleanliness

Xtra Clubs; Manly; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Complimentary XtraClubs membership

Comprehensive paid training

Career progression opportunities

Beautiful wellness environment

Job summary

XtraClubs in Manly NSW is seeking a friendly Wellness Club Attendant to welcome members, explain memberships, and ensure a pristine, premium space. You will be the face of the club, delivering outstanding service and assisting with bookings.

You will maintain club standards, handle enquiries, and support a safe, welcoming environment seven days a week, including essential weekend shifts and occasional weekdays.

Qualifications

• Excellent customer service and guest-facing experience.
• Holds a current First Aid & CPR certificate (or willing to obtain one).
• Capable of handling bookings and accounts using internal systems.

Responsibilities

• Welcome members and deliver a warm, professional atmosphere.
• Conduct club tours and explain memberships and facilities.
• Assist with bookings and account changes using internal systems.
• Maintain cleanliness and upkeep of the club spaces.
• Perform daily water testing for ice baths and pools with proper dosing.

Skills

Customer service

Communication

Organized

Tech savvy

Education

First Aid & CPR certificate

Certificate III or IV in Fitness

Tools

Booking system

Job description

XtraClubs in Manly NSW is seeking a friendly Wellness Club Attendant to welcome members, explain memberships, and ensure a pristine, premium space. You will be the face of the club, delivering outstanding service and assisting with bookings.

You will maintain club standards, handle enquiries, and support a safe, welcoming environment seven days a week, including essential weekend shifts and occasional weekdays.