Wellbeing Support Worker

Iaawg; Mareeba Shire; On-site; AUD 95,000 - 112,000; Full time

Benefits offered by this job

Rewarding work

Counselling and chaplaincy support

Volunteering opportunities

Job summary

Mission Australia’s Djindigal (Healing Place) near Mareeba is seeking a Wellbeing Support Worker to assist residents on their recovery journey. You’ll facilitate daily activities, promote wellbeing and independence, and help create a safe, recovery-focused environment for adults addressing substance use concerns.

You will work as part of a small, dedicated team, building therapeutic relationships, maintaining boundaries, and supporting residents to achieve their recovery goals in a respectful

Qualifications

• Experience supporting people affected by Alcohol and Other Drug use is essential.
• National police history check, and appropriate safeguarding clearance.
• Driver's Licence with no restrictions.
• Current First Aid and CPR certification or willingness to obtain before start.

Responsibilities

• Support residents through daily wellbeing, recreational and life skills activities.
• Facilitate group activities and encourage engagement in therapeutic and recovery programs.
• Provide practical coaching and encouragement to help residents achieve recovery goals.
• Respond to challenging situations using trauma-informed practice, effective communication and de-escalation.
• Build positive professional relationships with residents while maintaining boundaries.
• Maintain a safe, welcoming residential environment that supports recovery and wellbeing.

Skills

De-escalation

Trauma-informed care

Person-centred care

Communication

First Aid/CPR

Job description

Salary: $51.81 per hour + Super + Penalty rates

Location: Mareeba, Cairns QLD 4880

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose.

Your opportunity

As a Wellbeing Support Worker, you'll support residents through their recovery journey by facilitating daily activities, promoting wellbeing, encouraging independence and helping create a safe, positive and recovery-focused environment. Join the team at Djindigal (Healing Place), Mission Australia's residential Alcohol and Other Drug (AOD) rehabilitation service located near Mareeba. Djindigal provides a safe and supportive environment where adults can address substance use concerns, build life skills and continue their recovery journey. Working as part of a small and dedicated team, you'll play an important role in creating a positive, recovery-focused environment where people feel supported, respected and empowered to achieve their goals.

Your key responsibilities

• Support residents through daily wellbeing, recreational and life skills activities.
• Facilitate group activities and encourage engagement in therapeutic and recovery-focused programs.
• Provide practical support, coaching and encouragement to help residents achieve their recovery goals.
• Respond to challenging situations using trauma-informed practice, effective communication and de-escalation skills.
• Build positive, professional relationships with residents while maintaining appropriate boundaries.
• Help maintain a safe, welcoming and supportive residential environment that promotes recovery and wellbeing.

Requirements for success

• Experience supporting people affected by Alcohol and Other Drug use is essential.
• Demonstrated skills in de-escalation, conflict resolution and supporting people experiencing complex behaviours.
• Strong understanding of person-centred, trauma-informed and recovery-oriented practice.
• Ability to work independently, exercise sound judgement and build positive therapeutic relationships while maintaining professional boundaries.
• Current First Aid and CPR Certificate, or willingness to obtain prior to commencement.
• Current Driver's Licence with no restrictions.
• Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

• Rewarding work – every day you know you’re making a real difference
• Free external, confidential counselling and access to chaplaincy support.
• Volunteering opportunities

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. If you live with disability and require support to submit your application, please email [e-mail] or visit our Careers page for additional contact details. We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [e-mail] Find out more about a career with Mission Australia.

Thank you Mission Australia is a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive. Since 1859, we’ve been standing alongside people in need across Australia, offering real hope that has lasting impact. Backed by our supporters, churches, partners, and funders, we work together for the long-term wellbeing of anyone who needs us, reflecting our values of respect, compassion, integrity, perseverance and celebration. We collaborate with people experiencing homelessness or disadvantage to tackle the root causes of their challenges through providing access to safe, affordable homes and innovative, evidence-based support services. Every day we deliver homelessness crisis and prevention services, provide social and affordable housing, assist struggling families and children, address mental health issues, fight substance dependencies, support people with disability and much more. Mission Australia believes a person’s circumstances shouldn’t define their future and that given the right support, everyone can reach their full potential. That’s why we stand together with Australians in need, until they can stand for themselves. Learn more about Mission Australia and our purpose.