Warranty And Admin Clerk

Cmv Truck Centre; Adelaide; On-site; AUD 55,000 - 65,000; Full time

Job summary

CMI Toyota is seeking a dedicated Warranty and Admin Clerk in Adelaide to support the service department with warranty submissions and admin tasks. You will handle customer interactions, phone inquiries, and coordination with internal teams to ensure a smooth workflow.

The role suits someone with strong administrative experience, attention to detail, and the ability to learn new computer systems quickly. A supportive team and long-term stability are offered in a family-owned business.

Qualifications

• Strong administrative experience with a focus on process-driven tasks.
• Excellent attention to detail and ability to prioritise in a busy environment.
• Excellent interpersonal skills when dealing with teammates and customers.
• Ability to learn and adapt to new computer systems quickly.

Responsibilities

• Support timely and accurate submission of warranty requests.
• Assist service department with administrative duties and documentation.
• Answer phone calls in a professional manner and provide information to stakeholders.

Skills

Administrative experience

Attention to detail

Interpersonal skills

Learning new systems

Tools

Warranty software

Job description

About the opportunity Looking for something more than a standard dealership role? At CMI Toyota, our people are part of a business where people build real careers, not just chase their next role. You’ll be working with one of the most recognised automotive brands in the country, backed by a successful family-owned business which is well-known for its culture, structure, and long-term vision. For our people, this is a place where you can perform well, earn well, and enjoy coming to work every day! What sets CMI Toyota apart We’re not like most customer service or dealership environments, and you’ll notice that quickly: A strong, respected brand that brings solid customer demand and real opportunity Supportive teams where people help each other to succeed every day Leaders who back their people and set clear direction A culture built around doing the right thing, for customers and for each other Your new role In your new role as Warranty and Admin Clerk at CMI Toyota West Terrace, you’ll be responsible for: Supporting the timely and accurate submission of warranty requests Assisting our busy service department with administrative tasks Answering phone calls in a timely and professional manner Providing information to stakeholders as requested Most importantly, you’ll play an important role in delivering an exceptional experience for our customers by working closely with your team and other departments. What you can expect Working with CMI Toyota, you can expect: Clear processes for how things are done so you know expectations Steady days that are organised and engaging, not chaotic or reactive Support when you need it, without having to chase it A role where your effort and commitment genuinely influence your results About you You don’t have to come from the automotive industry, in fact many of our best people haven’t! What we’re seeking is someone who has: Strong administrative experience, seeking their next long-term role Experience in process driven admin roles such as warranties, claims etc. is highly desirable Attention to detail and prioritisation skills with an ability to work at pace Excellent interpersonal skills with teammates and customers Good ability to learn and adapt to new computer systems Your future with CMI Toyota We pride ourselves on the opportunity to build a true career with CMI Toyota, just ask any one of our long-standing team members. We offer: Great earning potential driven by your performance Development pathways based on your goals and aspirations Opportunities across CMI Toyota and the broader CMV Group over time Long-term stability with a family-owned business that invests in its people If you’re motivated and capable, there’s room to build a long-term career here!

Warranty and Admin Clerk Adelaide, SA, AU