Warranty and Admin Clerk

CMI Toyota; Adelaide; On-site; AUD 60,000 - 70,000; Full time

Job summary

CMI Toyota in Adelaide is seeking a Warranty and Admin Clerk to support the timely submission of warranty requests and provide essential administrative assistance to a busy service department.

You will answer calls professionally, share information with stakeholders, and contribute to delivering an exceptional customer experience while building a long-term career within CMV Group. This role offers steady, structured workdays in a supportive team and opportunities to grow across the CMV network.

Qualifications

• Strong administrative experience, seeking their next long-term role
• Experience in process driven admin roles such as warranties, claims etc. is highly desirable
• Attention to detail and prioritisation skills with an ability to work at pace
• Excellent interpersonal skills with teammates and customers
• Good ability to learn and adapt to new computer systems

Responsibilities

• Supporting the timely and accurate submission of warranty requests
• Assisting our busy service department with administrative tasks
• Answering phone calls in a timely and professional manner
• Providing information to stakeholders as requested
• Working with the team to deliver an exceptional customer experience

Job description

CMI Toyota, 152 West Terrace, Adelaide, South Australia, Australia

Posted Monday 24 August 2026 at 3:00 pm | Expires Friday 25 September 2026 at 2:59 pm

Who is CMI Toyota?

CMI Toyota has been operating since 1963 and is South Australia’s number one Toyota dealer. We are part of the CMV Group – a proudly South Australian, family-owned business with over 90 years of history and more than 2000 employees nationally.

We are committed to providing safe, supportive workplaces where people can build mateship, achieve their goals and forge a long term, successful career.

About the opportunity

Looking for something more than a standard dealership role? At CMI Toyota, our people are part of a business where people build real careers, not just chase their next role. You’ll be working with one of the most recognised automotive brands in the country, backed by a successful family-owned business which is well-known for its culture, structure, and long-term vision. For our people, this is a place where you can perform well, earn well, and enjoy coming to work every day!

What sets CMI Toyota apart

We’re not like most customer service or dealership environments, and you’ll notice that quickly:

• A strong, respected brand that brings solid customer demand and real opportunity
• Supportive teams where people help each other to succeed every day
• Leaders who back their people and set clear direction
• A culture built around doing the right thing, for customers and for each other

Your new role

In your new role as Warranty and Admin Clerk at CMI Toyota West Terrace, you’ll be responsible for:

• Supporting the timely and accurate submission of warranty requests
• Assisting our busy service department with administrative tasks
• Answering phone calls in a timely and professional manner
• Providing information to stakeholders as requested

Most importantly, you’ll play an important role in delivering an exceptional experience for our customers by working closely with your team and other departments.

What you can expect

Working with CMI Toyota, you can expect:

• Clear processes for how things are done so you know expectations
• Steady days that are organised and engaging, not chaotic or reactive
• Support when you need it, without having to chase it
• A role where your effort and commitment genuinely influence your results

About you

You don’t have to come from the automotive industry, in fact many of our best people haven’t! What we’re seeking is someone who has:

• Strong administrative experience, seeking their next long-term role
• Experience in process driven admin roles such as warranties, claims etc. is highly desirable
• Attention to detail and prioritisation skills with an ability to work at pace
• Excellent interpersonal skills with teammates and customers
• Good ability to learn and adapt to new computer systems

Your future with CMI Toyota

We pride ourselves on the opportunity to build a true career with CMI Toyota, just ask any one of our long-standing team members. We offer:

• Great earning potential driven by your performance
• Development pathways based on your goals and aspirations
• Opportunities across CMI Toyota and the broader CMV Group over time
• Long-term stability with a family-owned business that invests in its people

If you’re motivated and capable, there’s room to build a long-term career here!

CMI Toyota, 152 West Terrace, Adelaide, South Australia, Australia