Warranty Administrator

Eagers Automotive Limited; Sydney, Preston; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Professional training

Health insurance

Vehicle discounts

Gym membership discounts

Work-life balance

Job summary

Eagers Automotive Limited is seeking a Warranty Administrator to join the BYD centralised warranty department at the Hoxton Park area. The role requires meticulous record-keeping, timely submission of prior work approvals and warranty claims across BYD service operations, with travel to sites as needed.

The successful candidate will manage warranty storage, return parts, and oversee the completed warranty process, contributing to efficient operations and excellent customer service within a

Qualifications

• Experience with warranty claims and approvals.
• Strong attention to detail and accuracy.
• Based at the Preston site with occasional travel to other sites.

Responsibilities

• Maintain warranty claims records and documentation.
• Submit prior work approvals and warranty claims across BYD service operations.
• Manage warranty storage, return of parts and the completed warranty process.
• Contribute to a high standard of customer service and process efficiency.

Skills

Warranty administration

Attention to detail

Record keeping

Communication skills

Job description

We are currently seeking a Warranty Administrator to join our BYD centralised warranty department based at Hoxton Park

We’re looking for an experienced Warranty Administrator with excellent attention to detail who is willing to go the extra mile to join our BYD centralised warranty department.

Your responsibilities will include keeping all our warranty claims records up to scratch, submitting prior work approvals and claims across all Five of our BYD service operations. You will be based at our state-of-the-art Preston site, travelling to the site maybe be required from time to time.

You will also be responsible for the warranty storage, returning parts and managing the completed warranty process.

In this role, “attitude determines altitude” – the rewards and benefits are there for someone with a high level of integrity, superb interpersonal skills, and a drive to succeed.

So, if you’re ready to join a newest/fastest growing EV brand BYD, we’d love to have you as part of our team.

Why we'd be great together:

Yes, we've done well as a business – with over 300 dealerships across the country, we are Australia’s largest automotive network. Truth is, our successful is driven by our people.

We've all put in the hard yards to make Eagers Automotive a great place to work, and a business that people want to be part of. Here, everyone matters. Our people come from a diverse range of backgrounds with a variety of skills, talents, and dreams, however no one is more or less important than anyone else. Our shared vision, strong work ethic and our ‘can-do’ attitude makes us a well-oiled machine.

That's why when you join us, you'll be treated with courtesy and respect, but you'll also be challenged to use your skills, knowledge, experience, and initiative to drive our business ahead.

Of course, we'll do all we can to help you get ahead too. We'll make your role as interesting and rewarding as possible with a range of benefits, professional training, and development opportunities. Positions are awarded on merit, so this is the perfect place to grow your career in the auto industry.

And if all that wasn't enough, you can also take advantage of other benefits like discounted gym memberships, health insurance, vehicle purchasing and service discounts, and an excellent work/life balance. You're welcome!