Front Office Administrator & Welcoming Services

Lutheran Services Australia; Gympie Regional; On-site; AUD 60,000 - 65,000; Full time

Benefits offered by this job

Salary packaging benefits

Staff discounts & benefits

Employee Assistance Program

Fitness Passport

Job summary

Lutheran Services Australia in Gympie, QLD, is seeking an Administration Officer to manage front-of-house tasks and be the first point of contact for residents, families, and visitors. The role is full-time, Monday to Friday, located at Cooinda Aged Care in Gympie.

You will handle reception, calls and enquiries, data entry, and general service administration while contributing to a welcoming and well-organised environment. Prior front-office experience is preferred.

Qualifications

• Experience in front-of-house reception and admin support.
• Excellent communication and organisational skills.
• Ability to manage multiple tasks in a busy reception area.
• Proficiency with data entry and record keeping.

Responsibilities

• Serve as first point of contact for residents, families and visitors.
• Manage calls, emails and enquiries and direct to departments.
• Provide reception, visitor management and admin support.
• Maintain records, data entry, filing and confidential documents.
• Assist with admissions, bookings and general service administration.
• Support accounts administration including invoice processing.
• Coordinate mail, service communications and office correspondence.
• Assist rostering and audit administration support.
• Monitor and order stationery to maintain stock.
• Build positive relationships with residents and stakeholders.

Skills

Reception

Customer service

Data entry

Organisational skills

Multitasking

Phone etiquette

Record keeping

Tools

MS Office

Job description

Lutheran Services Australia in Gympie, QLD, is seeking an Administration Officer to manage front-of-house tasks and be the first point of contact for residents, families, and visitors. The role is full-time, Monday to Friday, located at Cooinda Aged Care in Gympie.

You will handle reception, calls and enquiries, data entry, and general service administration while contributing to a welcoming and well-organised environment. Prior front-office experience is preferred.