Warehouse Supervisor

Lyppard Australia Pty Ltd; Townsville City; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Novated Leasing

Employee Share Plan

Company Paid Parental Leave

Health Insurance Discounts

Mental Health Wellbeing

Staff Awards & Referrals

Job summary

Lyppard Australia Pty Ltd in Townsville is seeking an experienced Warehouse Supervisor to lead our Townsville operation during a period of growth. You will oversee day-to-day warehouse activities, coordinate local resources and act as the key escalation point for operational issues, safety incidents and customer service matters.

This hands-on role combines people leadership with process improvement, aimed at delivering orders in full and on time while maintaining high standards of safety and

Qualifications

• Warehouse leadership experience in supervisory roles.
• People leadership—coaching, motivation and accountability.
• Strong understanding of warehouse processes, inventory control and dispatch.
• Decision-making and problem-solving in fast-paced environments.
• Solid systems & communication skills, including MS Office.
• Forklift licence is essential.

Responsibilities

• Lead and develop the team: provide direction, feedback, coaching and performance management.
• Coordinate daily operations: prioritise receiving, picking, packing, dispatch and delivery to meet service requirements.
• Improve performance: track KPIs and use data to improve productivity and efficiency.
• Maintain inventory control: count, reconcile stock and raise discrepancies.
• Oversee compliance: ensure safety, security, temperature-control and SOPs.
• Manage resources: coordinate equipment, facilities and fleet.
• Build strong relationships with team and stakeholders and maintain documentation.

Skills

Warehouse leadership

People leadership

Operational knowledge

Decision making

System & communication

Forklift licence

Tools

Microsoft Office

Job description

• Supervise a close-knit warehouse team and coordinate daily operations
• Drive safety, quality, productivity and on‑time order delivery
• Improve processes, performance and employee engagement

The Role

Lyppard is seeking an experienced, hands‑on Warehouse Supervisor to lead our Townsville operation during an exciting period of growth. With increasing volumes across North Queensland, this role is critical to maintaining the high service standards our customers rely on.

As the senior on‑site leader, you will oversee day‑to‑day warehouse operations, coordinate local resources and act as the key escalation point for operational issues, safety incidents and customer service matters.

This role combines practical operational oversight, people leadership and process improvement, with a clear focus on delivering orders in full and on time.

What You Will Do:

• Lead and develop the team: Provide clear direction, feedback, coaching, performance management and development planning.
• Coordinate daily operations: Prioritise receiving, picking, packing, dispatch and delivery activities to meet service requirements.
• Improve performance: Track agreed KPIs and use operational data and industry best practice to improve productivity, accuracy and efficiency.
• Maintain inventory control: Complete physical counts, reconcile stock in the system and raise discrepancies promptly.
• Oversee compliance: Ensure safety, security, temperature-control, shipping and standard operating procedures are followed.
• Manage resources: Coordinate warehouse equipment, facilities and delivery fleet requirements to support reliable operations.
• Build strong relationships: Communicate clearly with the team and internal and external stakeholders, while maintaining accurate documentation.

What We Are Looking For:

• Warehouse leadership experience: Previous experience leading warehouse, distribution or logistics operations in a supervisory role.
• People leadership: Proven ability to coach, motivate and develop team members while maintaining accountability and performance standards.
• Operational expertise: Strong understanding of warehouse processes, inventory control, dispatch, safety and service delivery.
• Decision‑making and problem‑solving: Able to prioritise workloads, resolve issues and make sound decisions in a fast‑paced environment.
• Systems and communication: Strong organisational, communication and computer skills, including Microsoft Office.
• Forklift licence: Current forklift licence is essential.

Benefits

This is a unique opportunity to work in a company where you are valued, given the recognition you deserve and suitably rewarded for your hard work.

Other benefits include:

• Novated Leasing & Corporate Rewards - Access tax‑effective vehicle leasing and a comprehensive cashback program across hundreds of retail, travel, and entertainment brands.
• Employee Share Plan - Build long‑term wealth with our ASX/NZX shared equity program.
• Company Paid Parental Leave - Supporting your family with paid leave options.
• Health Insurance Discounts - Enjoy reduced corporate rates on private health cover.
• Mental Health Wellbeing - Free, confidential support via our Employee Assistance Program (EAP).
• Staff Awards & Referrals - Be recognised via our peer rewards and cash referral bonuses.
• And More!

We are committed to fostering a workplace that values diversity and inclusion. As an equal opportunity employer, we actively strive to build a gender‑equitable team and cultivate a culture that embraces individuals from all walks of life. We welcome applications from candidates of diverse backgrounds, abilities, ages, and cultures (including First Nations Peoples).

Our commitment to inclusivity extends to supporting candidates with disabilities throughout the recruitment process. If you require any accommodations due to disability, please inform us by reaching out to [e-mail]. We believe that a diverse and inclusive workforce enriches our organisation and contributes to our success.

About Us

Lyppard is the leading Australian veterinary wholesaler, supporting veterinarians as they care for companion animals, production animals and the elite athletes of the equine world.

Lyppard Australia is a division of Animal Care and part of the EBOS Group. With almost 5,700 employees in 133 locations across Australia, New Zealand, and Southeast Asia, EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of recognised animal care brands.

EBOS Group is publicly listed on the New Zealand and Australian stock exchanges.

Important Application Information:

• Right to Work: Candidates must have the legal right to work in Australia to be considered for this position.
• Background Screening: The preferred candidate will be required to undergo standard pre‑employment screening prior to an offer of employment.