Operations Supervisor

Healthcare Logistics Australia; Sydney; On-site; AUD 85,000 - 125,000; Full time

Job summary

Healthcare Logistics Australia is seeking an Operations Supervisor with SAP EWM expertise to lead our Eastern Creek site. Reporting to the DC Site Manager, you will oversee 10+ staff, drive productivity, and ensure WHS compliance in a dynamic warehousing environment.

You will use PowerBI for reporting, manage labour costs to meet SLAs and DIFOT, and collaborate with customers in regular performance meetings. This role requires hands-on SAP EWM/WM skills and strong communication abilities.

Qualifications

• Experience supervising warehouse teams (2+ years).
• Hands-on SAP EWM and SAP WM experience.
• Proficient in PowerBI for reporting.
• Understanding of 3PL/4PL operations and inventory traceability.
• Strong communication and problem-solving abilities.

Responsibilities

• Provide coaching and performance feedback to a team of 10+ staff.
• Monitor daily productivity and manage labour costs to meet SLAs and DIFOT.
• Create business reports with PowerBI and drive CI initiatives.
• Maintain QMS and WHS-compliant processes, update WIs and SOPs.
• Coordinate with stakeholders and participate in customer performance meetings.

Skills

Analytical thinking

Supervisory experience

Communication

3PL/4PL knowledge

Tools

PowerBI

SAP EWM

SAP WM

Job description

We are seeking an analytical Operations Supervisor with SAP EWM expertise to join our Eastern Creek team.

Reporting to the DC Site Manager, you will oversee a team of 10+ staff, ensuring operational excellence and maintaining high Work Health and Safety (WHS) standards.

Hours of work vary between 5 am and 6 pm (includes opening/closing the site as required).

What You Will Do:

• Team Development: Provide coaching and performance feedback to a diverse team of 10+.
• Operational Delivery: Monitor daily productivity and manage labour costs to ensure all SLAs and DIFOT requirements are met.
• Reporting & Analysis: Use PowerBI to create business reports and implement continuous improvement (CI) initiatives.
• Quality & Safety: Maintain efficient processes in line with QMS and WHS guidelines, including updating WIs and SOPs.
• Stakeholder Coordination: Manage transport queries and participate in regular customer performance meetings.

Who You Are:

• Systems Expertise: Hands-on experience in SAP EWM and SAP WM is essential.
• Supervisory Experience: 2+ years of experience supervising teams in a warehouse or distribution environment.
• Analytical Skills: Proficiency in PowerBI for data-led reporting and decision-making.
• Technical Knowledge: Understanding of 3PL/4PL operations, inventory traceability, and document control.
• Communication: Demonstrated ability to resolve workplace issues and build collaborative professional relationships.

This is a unique opportunity to work in a company where you are valued, given the recognition you deserve and suitably rewarded for your hard work.

Other benefits include:

• Novated Leasing & Corporate Rewards – Access tax-effective vehicle leasing and a comprehensive cashback program across hundreds of retail, travel, and entertainment brands.
• Employee Share Plan - Build long-term wealth with our ASX/NZX shared equity program.
• Company Paid Parental Leave - Supporting your family with fully paid leave options.
• Health Insurance Discounts - Enjoy reduced corporate rates on private health cover.
• Mental Health Wellbeing – Free, confidential support via our Employee Assistance Program (EAP).
• Staff Awards & Referrals – Be recognized via our peer rewards and cash referral bonuses.
• And More!

We are committed to fostering a workplace that values diversity and inclusion. As an equal opportunity employer, we actively strive to build a gender-equitable team and cultivate a culture that embraces individuals from all walks of life. We welcome applications from candidates of diverse backgrounds, abilities, ages, and cultures (including First Nations Peoples).

Our commitment to inclusivity extends to supporting candidates with disabilities throughout the recruitment process. If you require any accommodations due to disability, please inform us by reaching out to [e-mail]. We believe that a diverse and inclusive workforce enriches our organisation and contributes to our success.

The Company

Healthcare Logistics operates within New Zealand as one of the leading providers of 3PL and 4PL distribution services to the Healthcare sector.

Healthcare Logistics (HCL) is a division of EBOS Healthcare and part of the EBOS Group. With almost 5,700 employees in 133 locations across Australia, New Zealand, and Southeast Asia, EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of recognised animal care brands.

EBOS Group is publicly listed on the New Zealand and Australian stock exchanges.

• Right to Work: Candidates must possess full, unrestricted working rights in [Australia / New Zealand] to be considered for this position.
• Background Screening: The preferred candidate will be required to undergo standard pre-employment screening prior to an offer of employment.
• Recruitment Agencies: No agency assistance is required for this vacancy.