Warehouse Supervisor

Droppoint Australia; Sydney; On-site; AUD 65,000 - 95,000; Full time

Job summary

Droppoint Australia is seeking a Warehouse Supervisor to manage our Alexandria warehouse in Sydney. You will be the sole on-site contact, overseeing inbound/outbound freight, inventory, and order fulfilment while upholding safety and process standards.

You will work with operations and customer service teams, and may cover other Sydney warehouses. A forklift licence, driver’s license and experience in WMS/ERP systems are essential; 5+ years in warehouse leadership is preferred; full-time,

Qualifications

• Proven experience in warehouse supervision or warehouse operations.
• Ability to work independently, take initiative, and solve problems.
• Customer service experience liaising with customer stakeholders.
• Forklift licence and driver's licence required.
• Proficient with WMS/ERP systems and MS Office.

Responsibilities

• Manage all daily warehouse operations as the only on-site resource.
• Receive, check, and put away incoming goods and input into our WMS.
• Pick, pack, and dispatch customer orders on time and accurately.
• Maintain accurate stock records and complete regular cycle counts.
• Ensure compliance with safety procedures and company policies.
• Operate Forklift including loading and unloading of trucks.
• Communicate effectively with internal teams and customer stakeholders.

Skills

Warehouse supervision

Forklift licence

Driver's license

WMS ERP

MS Office

Tools

WMS ERP systems

MS Office

Job description

Every day, field service organisations move parts and deliver services all around the world. Many of these organisations are being forced to use old, outdated, and clunky systems, causing increasing new and complex problems.

Droppoint exists to solve fundamental problems within the field services logistics chain. We partner with leaders across a huge array of industries from elevators to medical devices to technology to transform how their field services teams work. We're results-driven, and care about creating solutions for our clients that work.

The Position:

We are seeking a Warehouse Supervisor to join our dynamic team at Droppoint Australia. As the Warehouse Supervisor, you will be responsible for the end-to-end management of our Alexandria warehouse. This includes inbound and outbound freight, inventory management, order fulfilment, compliance, and maintaining a safe and organised work environment.
This is a solo operational role, where you will be the key contact for all warehouse-related matters and work closely with our operations, and customer service teams, as well as our customers' technician and install teams. You may also be required to provide coverage at our other Sydney warehouses from time to time.

This role will have a high degree of autonomy, and requires someone comfortable working solo, supervising casual staff if required, able to stay on task and produce high-quality work with minimal direct oversight.

Key Responsibilities:

Manage all daily warehouse operations as the only on-site resource

Receive, check, and put away incoming goods and input into our WMS

Pick, pack, and dispatch customer orders on time and accurately

Maintain accurate stock records and complete regular cycle counts

Ensure compliance with safety procedures and company policies

Operate Forklift including loading and unloading of trucks

Communicate effectively with internal teams and customer stakeholders

About You:

Proven experience in warehouse supervision or warehouse operations

Ability to work independently, take initiative, and solve problems

Customer Service Experience as you will be liaising daily with our customer stakeholders

Computer literacy (WMS/ERP systems and MS Office preferred)

Forklift licence is required

Driver's license and reliable vehicle

Ability to work Mon-Fri 8 hours per day between the hours of 6am and 4pm

Competitive salary based on experience.

• Opportunities for career growth and advancement within a rapidly expanding company.

Full-time position.

Note: We are currently not taking on any sponsorships.

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