Warehouse Supervisor

Droppoint Australia; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Job summary

Droppoint Australia is seeking a Warehouse Supervisor to manage the Brisbane warehouse end-to-end, including inbound and outbound freight, inventory management, order fulfilment, compliance and maintaining a safe and organised work environment. You will be the key contact for warehouse matters and collaborate with operations, customer service and installer teams.

This role offers autonomy, potential to supervise casual staff, and a focus on high-quality work with minimal direct oversight.

Qualifications

• Proven experience in warehouse supervision or warehouse operations.
• Ability to work independently, take initiative, and solve problems.
• Customer service experience liaising with stakeholders.
• Proficiency with WMS/ERP systems and MS Office preferred.
• Forklift licence is required.

Responsibilities

• Manage all daily warehouse operations.
• Receive, check, and input incoming goods into the WMS.
• Pick, pack, and dispatch customer orders on time and accurately.
• Maintain accurate stock records and perform regular cycle counts.
• Ensure compliance with safety procedures and company policies.
• Operate forklift for loading and unloading of trucks.
• Communicate effectively with internal teams and customer stakeholders.

Skills

Warehouse supervision

Independent work

Customer service

Computer literacy

Forklift licence

Driver's license

Time management

Job description

About Us:

Every day, field service organisations are moving parts and delivering services all around the world. Many of these organisations are being forced to use old, outdated, and clunky solutions to increasingly new and complex problems.

Droppoint Australia is the software and logistics solution that is solving these key problems for big organisations.

We have BIG aspirations to radically change the way teams can manage their field services operations and supply chain. Partnering with leaders across a huge array of industries from elevators to medical devices to technology to transform how their field services team's work.

We’re results-driven – we care about creating solutions for our clients that work.

Position the Role:

We are seeking a Warehouse Supervisor to join our dynamic team at Droppoint Australia. As the Warehouse Supervisor, you will be responsible for the end-to-end management of Droppoint’s Brisbane warehouse. This includes inbound and outbound freight, inventory management, order fulfilment, compliance, and maintaining a safe and organised work environment. You will be the key contact for all warehouse-related matters and work closely with our operations and customer service teams and our customer's technician and install teams. This warehouse handles bulky, non-standard freight, experience working in a similar environment is valuable in this position.

This role will have a high degree of autonomy, and requires someone comfortable working solo, supervising casual staff if required, able to stay on task and produce high quality work with minimal direct oversight.

Key Responsibilities:

• Manage all daily warehouse operations
• Receive, check, and put away incoming goods and input into our WMS
• Pick, pack, and dispatch customer orders on time and accurately
• Maintain accurate stock records and complete regular cycle counts
• Ensure compliance with safety procedures and company policies
• Operate forklift including loading and unloading of trucks
• Communicate effectively with internal teams and customer stakeholders

About You:

• Proven experience in warehouse supervision or warehouse operations
• Ability to work independently, take initiative, and solve problems
• Customer Service Experience as you will be liaising daily with our customer stakeholders
• Computer literacy (WMS/ERP systems and MS Office preferred)
• Forklift licence is required
• Driver's license and reliable vehicle
• Ability to work Mon-Fri 8 hours per day between the hours of 6am and 4pm
• Competitive salary based on experience.
• Opportunities for career growth and advancement within a rapidly expanding company.
• Full-time position.