Warehouse Stores person Tech Support

BWT Pool Products Lincoln Pty Ltd; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Full-time role

40 hours per week

On-site training

Friendly team environment

Job summary

BWT Pool Products Lincoln Pty Ltd in Seventeen Mile Rocks, QLD, is seeking a reliable Warehouse Stores Person Tech Support to join our busy team. The role blends warehouse duties with hands-on diagnostics and repairs of robotic pool cleaners, offering varied day-to-day tasks and direct customer interaction at the trade counter, phone, and email.

You will document transactions in D365 and Excel, work with a supportive, on-site team, and benefit from on-site training and a well-established

Qualifications

• Technically minded with ability to diagnose and repair equipment.
• Proficient in Microsoft Office.
• Experience in warehouse operations preferred.
• Ability to work in a fast-paced environment.
• Good communication and teamwork.
• Reliable attendance and strong work ethic.
• Hold a manual driver's license.
• Ability to work autonomously and make decisions.

Responsibilities

• Assist daily warehouse functions including inbound and outbound.
• Diagnose and repair robotic pool cleaners and related equipment.
• Prepare documentation and computer transactions in Excel and ERP systems.
• Assist customers at the trade counter and via phone/email.

Skills

Technically minded

MS Office proficient

Warehouse exp (WMS)

Efficient worker

Communication skills

Teamwork

Strong work ethic

Driver's license

Job description

BWT Pool Products Lincoln Pty Ltd – Seventeen Mile Rocks QLD

We are looking for a Warehouse Stores Person Tech Support who is reliable and motivated to join our busy team in Seventeen Miles Rocks facility. This role would suit a stores person with technical aptitude who is willing to learn all facets of robotic pool cleaner and associated equipment diagnosis and repairs. Your new role will be demanding and range from assisting with normal warehouse functions to repairs of robotic pool cleaners. Your main function will range from day-to-day dependent on business needs. You are happy to deal with customers face to face, over the phone and via email. At times you may also be required in assisting customers at our trade counter, so yes, the job will be varied and offers a mixture of functionalities.

Key responsibilities

• Assist in daily warehouse functionalities including inbound and outbound
• Diagnose and repair robotic pool cleaners and associated equipment
• Prepare all documentation and computer transactions in D365 and Excel based spreadsheets
• Serving and assisting customers at our trade counter

About you

• Technically minded
• Computer literate in Microsoft office
• Previous warehouse experience preferably in a WMS environment but not essential
• Ability to work efficiently in a fast-paced environment
• Good communication and teamwork skills
• A strong work ethic with reliable attendance
• Manual driver's license
• Ability to work autonomously and a decision maker

About us

Established in 1974, BWT Pool Products Lincoln was founded to meet the growing demand for a specialist distributor dedicated solely to swimming pool products and spare parts. From the outset, our mission has been clear: to provide a comprehensive, one-stop solution for pool builders, service technicians, retailers, and industry professionals seeking high-quality equipment, technical support, and expert service—all under one roof. We pride ourselves on honesty, transparency, passion, dedication and a can-do attitude.

• Full-time role working with professionals in the field that can offer guidance, support and a vast knowledge base
• Standard set hours of 40 hours per week with weekends off
• Friendly and supportive team environment
• Well established company that has shown substantial growth over the years with a solid footprint in the Australian market
• On-site training by a team of professionals that pride ourselves on customer satisfaction
• Well-organised and professional workplace