Warehouse staff

boobeautybar; City of Melbourne; On-site; AUD 30,000 - 39,000; Part time

Job summary

Boo Beauty Bar is seeking a friendly, reliable Part-Time Warehouse & Customer Support Assistant for our Williamstown warehouse. The role covers packing orders, answering emails and stock control, three days per week, roughly 4–5 hours per day.

You’ll work independently with clear processes using Shopify and handle warehouse tasks with care. Previous Shopify and warehouse or order fulfilment experience is preferred; training will be provided to support long-term growth.

Qualifications

• Experience with Shopify and warehouse operations or order fulfilment.
• Punctual, professional and consistent.
• Able to work three regular days per week.
• Clear and kind communication with customers and teammates.

Responsibilities

• Picking, packing and labelling customer orders accurately.
• Responding to customer emails in a friendly, professional manner.
• Checking orders across Australian stores and flagging issues for support.
• Checking stock levels and reporting shortages or discrepancies.
• Keeping warehouse space tidy and shelves well organised.

Skills

Shopify experience

Warehouse operations

Customer service

Attention to detail

Organised

Tools

Shopify

Job description

Part-Time Warehouse & Customer Support Assistant

3 days per week · 4–5 hours per day · Approximately 12–15 hours per week

We’re looking for a friendly, reliable and organised person to join our small team at Boo Beauty Bar.

We create lash and brow products and professional training for beauty businesses. As we grow, we’d love to welcome someone who takes pride in their work and is looking for a long-term role with a supportive team.

About the role

You’ll help keep our warehouse and customer service running smoothly- from packing orders with care to answering customer emails and keeping stock organised.

This role would suit someone who enjoys practical work, feels confident using Shopify and can work independently once familiar with our processes. Previous Shopify and warehouse or order-fulfilment experience is preferred.

Your day-to-day tasks

Picking, packing and labelling customer orders accurately.

Responding to customer emails in a friendly, professional manner.

Checking orders across our Australian stores, resolving routine issues and flagging anything that needs support.

Checking stock levels and reporting shortages or discrepancies.

Cleaning the warehouse space

Keeping shelves, packing supplies and the workspace tidy and organised.

A little about you

You’re someone we can count on: punctual, professional and consistent. You notice the small details, follow through on tasks and ask questions when something isn’t clear.

We’re looking for someone who:

• Is genuinely interested in staying and growing with us long-term.
• Can commit to three regular working days each week.
• Has experience with Shopify and warehouse operations or order fulfilment.
• Communicates clearly and kindly with customers and teammates.
• Takes initiative and stays organised without needing constant direction.
• Is comfortable with active work, including standing, packing and moving stock.
• Brings a positive, respectful attitude to the workplace.

This is an on-site, part-time role at our Williamstown warehouse, working three days per week for approximately four to five hours per day. (8am-12 or 1pm)

Regular days and start and finish times will be agreed with the successful applicant.

What you can expect from us

A friendly, supportive small team.

Clear training in our products, systems and processes.

A varied role where your work is noticed and appreciated.

The opportunity to build a long-term role as our business grows.

Your application will include the following questions:

• How many years' experience do you have as a Warehouse Staff?
• Do you have customer service experience?
• Which of the following statements best describes your right to work in Australia?
• Do you have picker packer experience?
• Do you have a current Police Check (National Police Certificate) for employment?
• Do you have a current Australian driver's licence?
• Do you own or have regular access to a car?