Warehouse Shift Leader

Knauf Group; City of Melbourne; On-site; AUD 80,000 - 98,000; Full time

Benefits offered by this job

14 weeks parental leave

Yearly pay review

Onsite parking

Job summary

Knauf Australia is seeking a Shift Supervisor to lead staff on the allocated shift and drive operational targets at our Melbourne site. You will manage training, stocktakes, and ensure safety and service standards are met.

Role requires strong leadership, organisational skills and a commitment to operational excellence, with duties including training, stock control, handling complaints, and driving continuous improvement.

Qualifications

• Experience in distribution & logistics industry is desirable.
• Australian work rights and ability to pass pre-employment checks are required.
• Successful completion of pre-employment medical is required.

Responsibilities

• Lead staff on your allocated shift to meet operational targets.
• Train and develop new team members to uphold customer service and safety standards.
• Conduct stocktakes/inventory counts and maintain accurate records.
• Record and report customer complaints per procedures.
• Oversee picking & packing of customer orders and equipment maintenance.
• Contribute to continuous improvement at the site and support OH&S initiatives.
• Analyze KPI and stock-keeping data to identify issues and drive action.

Skills

Distribution & logistics experience

Job description

Prior experience within the Distribution & logistics Industry is highly desirable

Ability to work Monday-Friday 6.00am - 2.00pm (occasional overtime)

What you will need to join us

• Full and Unrestricted Australian working rights – We do not offer visa sponsorship of any kind (including offer letters)
• Valid Police Check
• Valid Driver’s Licence
• Successful completion of pre-employment medical

Why you will LOVE working at Knauf Australia!

• $80,000.00 per year + super
• 14 weeks Parental Leave (primary carer)
• Yearly Pay Review
• Access to discounts on Health Insurance, Gym Memberships, Qantas lounge, Novated leasing and trade discounts
• Career Development and Training opportunities
• Free onsite parking

About the Role

As a Shift Supervisor, you will have the responsibility for managing staff on your allocated shift and ensuring that operational targets are consistently achieved. This role requires strong leadership, organisational skills, and a commitment to operational excellence

Some tasks as part of this role include:

• Supporting the training and development of new team members to ensure they understand and deliver our high standards of customer service and safety
• Manage stocktake / inventory counts process to ensure accurate inventory records are maintained
• Record and report any customer complaints to the Trade Stores Manager regarding product and / or service via Knauf's complaint and customer procedures
• Picking & Packing customer orders
• Maintain operational equipment and report any faults or damage to management
• Accountable for a continuous improvement at the site
• Occupational Health & Safety and preventative maintenance
• Assist in analysing KPI and stock-keeping data, identifying issues, and preparing reports for resolution and action

About Us

Knauf is one of the world’s leading manufacturers of modern insulation materials, gypsum wallboard systems, plasters and accessories, thermal insulation composite systems, floor screed, floor systems, and construction equipment and tools.

With more than 250 production facilities and sales organizations in over 90 countries, 40,000 employees worldwide. The Knauf Group is without doubt one of the big players on the market – in Europe, the USA, South America, Asia, Africa, and Australia.

We are committed to celebrating diversity and creating an inclusive environment. We encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. Please let our team know if we can adjust our recruitment process to support your accessibility needs.

Please note, applicants must have entitlements to work in Australia. As part of the recruitment process, police and medical checks for security clearance pertaining to specific job requirements will be conducted for successful applicants