Warehouse Manager

Pace Appointments Pty; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Pace Appointments Pty is seeking an experienced Warehouse Manager to lead the Sydney warehouse operation for an established Australian business supplying technical products.

This hands-on leadership role focuses on safe, organised, high-performing operations, with accountability for inbound/outbound, inventory control and continuous improvement initiatives while working closely with purchasing, sales and customer service teams.

Qualifications

• Experience as Warehouse Manager or similar operational leader.
• Proven ability to coach and develop warehouse teams.
• Strong knowledge of inbound, storage, picking, packing and dispatch.
• Solid inventory control experience including cycle counts and stocktakes.
• Ability to plan workloads and adapt to changing priorities.
• Attention to detail and order accuracy.
• Experience with warehouse ERP systems.
• Knowledge of WHS and safe practices.
• Excellent communication and cross-functional collaboration.
• Current forklift licence.

Responsibilities

• Lead and coach warehouse team across inbound and outbound operations.
• Plan workloads and allocate resources based on orders and stock.
• Ensure orders are picked, packed and dispatched on time.
• Oversee receipt, inspection, put-away and storage of goods.
• Maintain inventory accuracy and conduct cycle counts.
• Resolve stock discrepancies and process issues promptly.
• Ensure safe handling of bulky, fragile, and high-value items.
• Monitor KPIs and drive continuous improvement.
• Coordinate with freight providers and internal teams.
• Foster WHS compliance and safe warehouse practices.

Skills

Warehouse management

Staff coaching

Inventory control

ERP systems

Forklift licence

Safety compliance

Problem solving

Job description

Our client is an established Australian business supplying a diverse range of technical products and solutions to customers and projects across Australia. With a varied product range spanning smaller technical components through to larger, bulky equipment, they are seeking an experienced and hands-on Warehouse Manager to take ownership of their Sydney warehouse operation.

This is a practical leadership role for someone who enjoys being visible on the warehouse floor, developing people and driving a safe, organised and high-performing operation.

Reporting into senior management, you will take responsibility for the day-to-day management of the warehouse across receiving, storage, replenishment, picking, packing, dispatch and inventory control. Working closely with purchasing, inventory, sales and customer service, you will ensure incoming stock is processed efficiently, customer orders are fulfilled accurately and on time, and inventory or operational issues are quickly identified and resolved.

About the role:

• Leading, supervising and supporting the warehouse team across daily inbound and outbound operations
• Planning workloads and allocating resources around order volumes, incoming stock and business priorities
• Ensuring customer orders are picked, packed and dispatched accurately and on time
• Overseeing the receipt, inspection, put-away and storage of incoming goods
• Maintaining high standards of inventory accuracy and stock integrity
• Coordinating cycle counts, stocktakes and inventory reconciliation activities
• Investigating stock discrepancies, damages, picking errors and process issues
• Ensuring bulky, fragile and high-value products are handled and stored appropriately
• Maintaining an organised warehouse layout that supports safety, efficiency and effective use of space
• Monitoring warehouse performance and relevant operational KPIs
• Coaching and developing team members while driving accountability and performance
• Managing staffing, attendance and productivity across the warehouse
• Ensuring warehouse equipment is maintained and fit for purpose
• Working with freight providers and internal teams to resolve delivery and dispatch issues
• Maintaining high standards of WHS, safe manual handling and Chain of Responsibility compliance
• Identifying and implementing practical process and continuous improvement initiatives

About You:

• Demonstrated experience as a Warehouse Manager, Warehouse Supervisor or similar operational leader
• Proven experience leading, coaching and developing warehouse teams
• Strong knowledge across receiving, put-away, replenishment, picking, packing and dispatch
• Solid inventory control experience, including stocktakes, cycle counts and discrepancy investigation
• The ability to effectively plan workloads and manage changing priorities
• Strong attention to detail and a focus on inventory and order accuracy
• Confidence using warehouse, inventory or ERP systems
• Practical problem-solving and continuous improvement skills
• Sound knowledge of WHS and safe warehouse practices
• Strong written and verbal communication skills
• The ability to work collaboratively with sales, customer service, purchasing and other internal departments
• A current forklift licence
• A willingness to remain hands-on and support the team when required
• Experience working with bulky, fragile or technical products would be highly regarded.