Warehouse Dispatch (Full Time & Part Time)

Vitura Health; Melbourne; On-site; AUD 30,000 - 39,000; Full time

Job summary

Vitura Health is seeking reliable individuals for Warehouse Dispatch roles in Melbourne. You will pick and pack orders, respond to service tickets professionally, and support inventory control while maintaining strict compliance standards.

Both full-time and part-time positions are available to fit different schedules. Daily tasks include accurate order picking, packing, labeling, and preparing shipments for courier collection.

Qualifications

• Australian working rights for at least 3 years.
• Goal-oriented with a professional and personal development focus.
• High attention to detail that will be tested.
• Ability to work at pace, multi-task and alternate between rolling your sleeves and contributing.
• A history of punctuality and reliability.
• Tech-savvy with computer processing skills, including Microsoft Outlook, Word, and Excel.
• Ability to work in a fast-paced, physically active environment.
• Ability to be agile and dynamic in a consistently evolving environment.
• Be able to work both autonomously and within a team.
• Availability to work Monday to Friday, between 7:00 AM and 5:30 PM.

Responsibilities

• Accurately pick pharmaceutical products from designated warehouse locations using pick lists or order documentation
• Verify product codes, batch numbers, expiry dates, and quantities during the picking process
• Ensure all picked orders are complete, accurate, and prepared for packing within required timeframes
• Escalate any picking discrepancies, stock issues, or location errors immediately
• Pack picked pharmaceutical products securely to prevent damage during transport
• Label all packages correctly in line with compliance, traceability, and customer requirements
• Prepare completed orders for courier collection or internal dispatch teams
• Follow all regulatory requirements relating to pharmaceutical handling and controlled inventory
• Maintain strict chain-of-custody, traceability, and documentation standards
• Ensure all picking and packing activities meet quality assurance expectations
• Report damaged goods, missing stock, or documentation errors promptly
• Assist with cycle counts and stocktakes as required
• Support stock rotation practices (e.g., FIFO/FEFO) during picking activities
• Report low stock levels or discrepancies to supervisors
• Follow all workplace health and safety (WHS) procedures
• Operate safely within a secure, regulated warehouse environment
• Use warehouse equipment such as trolleys, pallet jacks, and packing tools correctly

Skills

Attention to detail

Punctuality

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Warehouse Dispatch (Full Time & Part Time)

Working side-by-side the Warehouse Dispatch team, this role is a critical part of our business as accuracy, attention to detail and high levels of care are paramount to ensuring ongoing smooth operations of our company. You will pick and pack products to fill customer orders and respond to customer service tickets with professional aptitude. An appetite for quality customer service and an eye for accuracy will ensure that our business meets our sales targets and compliance requirements.

We're currently seeking enthusiastic individuals to join our warehouse team, with both full-time and part-time opportunities available.

About the role

Working side-by-side the Warehouse Dispatch team, this role is a critical part of our business as accuracy, attention to detail and high levels of care are paramount to ensuring ongoing smooth operations of our company. You will pick and pack products to fill customer orders and respond to customer service tickets with professional aptitude. An appetite for quality customer service and an eye for accuracy will ensure that our business meets our sales targets and compliance requirements.

We're currently seeking enthusiastic individuals to join our warehouse team, with both full-time and part-time opportunities available.

Key Responsibilities

Order Picking & Fulfilment

• Accurately pick pharmaceutical products from designated warehouse locations using pick lists or order documentation
• Verify product codes, batch numbers, expiry dates, and quantities during the picking process
• Ensure all picked orders are complete, accurate, and prepared for packing within required timeframes
• Escalate any picking discrepancies, stock issues, or location errors immediately

Packing & Dispatch Preparation

• Pack picked pharmaceutical products securely to prevent damage during transport
• Label all packages correctly in line with compliance, traceability, and customer requirements
• Prepare completed orders for courier collection or internal dispatch teams

Compliance & Quality Control

• Follow all regulatory requirements relating to pharmaceutical handling and controlled inventory
• Maintain strict chain-of-custody, traceability, and documentation standards
• Ensure all picking and packing activities meet quality assurance expectations
• Report damaged goods, missing stock, or documentation errors promptly

Inventory Support

• Assist with cycle counts and stocktakes as required
• Support stock rotation practices (e.g., FIFO/FEFO) during picking activities
• Report low stock levels or discrepancies to supervisors

Safety & Workplace Standards

• Follow all workplace health and safety (WHS) procedures
• Operate safely within a secure, regulated warehouse environment
• Use warehouse equipment such as trolleys, pallet jacks, and packing tools correctly

Requirements

• Australian working rights for at least 3 years.
• Goal-oriented with a professional and personal development focus.
• High attention to detail that will be tested.
• Ability to work at pace, multi-task and alternate between rolling your sleeves and contributing.
• A history of punctuality and reliability.
• Tech-savvy with computer processing skills, including Microsoft Outlook, Word, and Excel.
• Ability to work in a fast-paced, physically active environment.
• Ability to be agile and dynamic in a consistently evolving environment.
• Be able to work both autonomously and within a team.
• Availability to work Monday to Friday, between 7:00 AM and 5:30 PM

Highly regarded

• Previous warehouse experience.
• High-volume pick-and-pack experience.

Other items required:

• Must be willing to undertake a National Police Check.

About Us

Vitura Health Limited is at the forefront of Australia’s therapeutic medicine sector, pioneering digital healthcare solutions that seamlessly connect patients and providers. Our strategic portfolio of brands—including Doctors on Demand, Canview, CDA Clinics, Candor Medical, Cannadoc, Burleigh Heads Cannabis, Adaya, and Cortexa—redefines healthcare through an innovative ecosystem that integrates cutting-edge technology, patient-centric care, and collaborative partnerships.

Our network delivers comprehensive healthcare management, patient treatment pathways, distribution solutions, prescribing software, education, and streamlined pharmacy ordering. As an ASX-listed company, Vitura demonstrates a strong commitment to transparency, accountability, and sustainable growth.

Our Mission

We aim to build a connected ecosystem of patients, clinicians, pharmacies, and suppliers through a seamless platform that delivers trusted access to specialty and emerging therapies.

Our Values

At Vitura, our mission is brought to life through our values:

• Ethical: We act with integrity, transparency and accountability in every decision we make.
• Patient Care: Every decision starts with empathy and keeps safety, experience and improvement at the core.
• Tenacious: We persevere through challenges and stay focused on achieving our vision.
• Excellence: We go beyond expectations to deliver outstanding experiences and outcomes for patients, empower our people, and earn the trust of our partners and stakeholders.
• Team Vitura: We work together with respect, trust and a shared sense of purpose. We win together.

As we continue to advance emerging therapeutics and reshape the healthcare landscape, we are actively growing our team. Join us on a transformative journey to create a brighter, healthier tomorrow.

As part of our recruitment process, shortlisted candidates will be invited to complete a brief AI-powered pre-screening interview via Employment Hero. You'll receive an invitation via email - please check your junk/spam folder if you don't see it in your inbox within a few business days of applying.