Warehouse Assistant

Achieve Australia; Sydney; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Salary packaging

Car leasing

Free counselling for you and family

Flexible work arrangements

Wellness programs

Regular training and internal growth

Job summary

Achieve Australia’s Sewing Basket in Kincumber is seeking a Fabric Sorter to support donation intake, sorting, packaging and dispatch for our inclusive warehouse and shop. The role offers full-time hours with flexibility for part-time arrangements to suit operational needs.

You will work with volunteers and staff, helping maintain safe, tidy spaces and delivering friendly, helpful service to customers while supporting people with disability in our community.

Qualifications

• First Aid Certificate
• NDIS Worker Check
• Working with Children Check
• Basic computer skills
• POS experience
• Able to lift up to 15kg
• Inclusive and supportive when working with diverse abilities

Responsibilities

• Sort, package, and dispatch donated goods with care and efficiency.
• Build positive relationships with staff and volunteers to keep warehouse and shop running smoothly.
• Maintain tidy, safe working areas following policies and procedures.
• Assist the Warehouse Supervisor with daily task assignments (sorting, stocking, customer care).
• Receive and prep donations, including transfers to the Kincumber hub.
• Coordinate with store leads to ensure stock flow and well‑stocked shelves.
• Create a welcoming shopper experience through friendly service and attention to detail

Skills

Customer service

Team player

Adaptable

Sewing/craft interest

Tools

Point of Sale (POS)

Microsoft 365

Basic computer skills

Job description

Working at Achieve is more than just a job. Our team makes a real difference in people’s lives every day - and we make sure to support our staff too. We create a workplace where everyone feels safe to be themselves. We welcome people from all backgrounds because we know that different experiences, languages, and cultures help us better support our clients and make Achieve stronger. We’re committed to making sure everyone can take part - whether that’s through physical access or by making sure people feel included in how things are done and how decisions are made. Achieve Australia is a for purpose community organisation that provides services to people with disability and an NDIS- registered provider.

About the role

At the Sewing Basket, we sell donated fabrics, patterns, patchwork, embroidery materials, knitting, crochet yarn, haberdashery and more, while providing employment for people with disability. Our colourful shops give donated fabrics and other products a second life, stopping them from going to landfill. The Fabric Sorter will assist the day-to-day operations of The Sewing Basket warehouse and retail outlet at Kincumber. This includes, receiving donations; coordination, categorisation and sorting donated stock, working alongside volunteers and employees we support.

While this is a full-time role, we’re open to candidates seeking part-time arrangements suiting operational requirements.

Role Responsibilities

• Support our awesome team of staff & volunteers to sort, package, and dispatch donated goods with flair.
• Build great relationships and keep the warehouse & shop buzzing with positive energy.
• Keep things tidy, safe, and on track with policies and procedures.
• Help the Warehouse Supervisor assign daily tasks - from sorting to stocking to customer care.
• Receive and prep donations, including transfers to our Kincumber hub.
• Chat with other store leads to keep stock flowing and shelves glowing!
• Make every shopper’s visit a happy one - smiles, service, and satisfaction are the goal!

To be successful in this role, you will need to:

• Know your way around sorting, storing, and dispatching stock.
• Deliver top-notch customer service with a friendly, can-do attitude.
• Have a passion for sewing, quilting, or crafty creativity.
• Be a team player who can help coordinate tasks and support others.
• Hold current certifications or willing to get:
• First Aid Certificate
• NDIS Worker Check
• Working with Children Check
• Be confident with basic computer skills and Microsoft 365
• Be adaptable and open to learning new systems and software.
• Have basic Point of Sale (POS) experience - or be keen to learn!
• Be physically capable of lifting up to 15kg.
• Be inclusive and supportive when working alongside employees with diverse abilities.

Achieve Australia has been supporting people with disability for 70 years. Be part of our proud tradition.

Great employment benefits

• Salary packaging options mean you keep more of your take home pay before tax.
• Car leasing is another salary packaging option.
• Free personal and financial counselling for you and your family.
• Range of paid leave and flexible work arrangements.
• Support for a healthy lifestyle, including fitness memberships and wellness programs.
• Regular training and support to succeed in your role.
• A strong record of promoting from within.

Job location and contract

• Kincumber, NSW Central Coast
• Permanent Full Time contract
• Salary packaging benefits