Warehouse Assistant

Samsonite; City of Monash; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Bonuses for targets

Flexible working hours

Employee discounts

Leave loading on annual leave

Job summary

Samsonite Australia is seeking a Warehouse Administrator to support customer care and warehouse operations from Mulgrave Head Office. The role involves repairs, stock control, parts distribution and data entry using CRM and SAP.

You will work both independently and in a team, bringing a hands-on mindset, attention to detail, and a focus on safety and quality in a fast-paced environment.

Qualifications

• Experience in repairs, technical assembly, or similar hands-on roles.
• Strong attention to detail and problem-solving.
• Good computer skills; confident learning new systems.
• Ability to work autonomously and manage priorities.

Responsibilities

• Conduct product assessments and repairs
• Strip products for reusable parts and components
• Pick, pack and dispatch spare parts and customer orders
• Support warehouse stock movements and inventory control
• Process returns and maintain accurate records
• Use CRM and SAP systems for data entry and stock management
• Assist with distributing spare parts to service centres
• Help maintain a safe, organised and efficient warehouse
• Contribute ideas to improve repair processes and procedures
• Deliver exceptional service to internal and external customers

Skills

Hands-on repairs

Attention to detail

Problem solving

Computer literacy

Autonomous worker

Tools

SAP

Job description

Are you hands-on, mechanically minded, and enjoy solving problems? Join Samsonite Australia as a Warehouse Administrator and play a key role in supporting our customer care and warehouse operations.

Samsonite is a world leader in Luggage and Travel Accessories. For more than 115 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfil the travel lifestyle needs of conscious movers everywhere. Our products are sold in over 100 countries across Asia, Europe, North America and Latin America through our websites, retail stores, and a variety of retail partners.

Based at our Mulgrave Head Office, you'll be responsible for assessing and repairing luggage products, managing spare parts, maintaining stock accuracy, and assisting with day-to-day warehouse operations. This is a varied role suited to someone who enjoys working both independently and as part of a collaborative team.

What You'll Be Doing

Conduct product assessments and repairs

Strip products for reusable parts and components

Pick, pack and dispatch spare parts and customer orders

Support warehouse stock movements and inventory control

Process returns and maintain accurate records

Use CRM and SAP systems for data entry and stock management

Assist with distributing spare parts to service centres

Help maintain a safe, organised and efficient warehouse

Contribute ideas to improve repair processes and procedures

Deliver exceptional service to internal and external customers

What We're Looking For

Experience in repairs, technical assembly, warehouse operations, or a similar hands-on role

Strong attention to detail and problem-solving skills

Good computer skills and confidence learning new systems

Ability to work autonomously and manage competing priorities

A positive attitude and team-focused approach

Commitment to workplace safety and quality standards

Experience with inventory or ERP systems such as SAP is advantageous

Why You'll Love Working Here:

Our employees matter.

As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees; recognising performance and creating a supportive working environment. You'll also get -

Access to our Employee Assistance Program (EAP) - our team’s health & wellbeing is important to us!

Incredible discounts on ourproducts.

Generous leave loading on annual leave.

Flexible working hours and work environment.

Bonuses for achieving targets

Vibrant culture.

We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers us to bring our authentic selves and unique differences to work every day.

Socially responsible.

We want to minimise our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.