Wakulda Field Service Technician — Mission-Critical Ops

BOEING; Port Stephens; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible working options

Study assistance

Salary packaging

Employee Incentive Program

Global opportunities

Job summary

Boeing Defence Australia is seeking a Wakulda Service Technician to provide technical oversight and leadership for the Wakulda system in a dynamic, high-availability environment. The role requires regular night shifts and on-call duties with in-office presence in Williamtown.

You will coordinate maintenance activities, lead problem resolution, and collaborate with RAAF, engineering, and defence stakeholders to ensure mission readiness.

Qualifications

• 3+ years of experience as a Field Service Representative, IT Systems Administrator, or Defence Maintenance Technician.
• Certificate IV in IT or equivalent technical qualification.
• Proven experience in Microsoft and Linux environments, networking, server administration, and virtualization.

Responsibilities

• Act as Technical Authority for serviceability and release of the Wakulda system to RAAF operators.
• Manage routine operational maintenance and deep-level repairs to ensure 24/7 high availability.
• Lead risk assessment and prioritisation to minimise operational impact and maintain KPIs.
• Oversee system upgrades, deployment, testing, and validation of updates.
• Ensure maintenance follows airworthiness policies, safety regulations, and procedures.
• Interface between RAAF units, Boeing Engineering, and Defence customers to resolve issues.

Skills

Field service

Networking

Linux

Windows

Virtualization

Troubleshooting

Education

Certificate IV in Information Technology

Tools

VMware

Hyper-V

Job description

Boeing Defence Australia is seeking a Wakulda Service Technician to provide technical oversight and leadership for the Wakulda system in a dynamic, high-availability environment. The role requires regular night shifts and on-call duties with in-office presence in Williamtown.

You will coordinate maintenance activities, lead problem resolution, and collaborate with RAAF, engineering, and defence stakeholders to ensure mission readiness.