Wakulda Field Service Technician – 24/7 Ops

Boeing; Port Stephens; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible working options

Study assistance

Salary packaging

Employee Incentive Program

Global opportunities

Job summary

Boeing Defence Australia is seeking a high-calibre Field Service Representative to support the Wakulda program's maintenance efforts at Williamtown. The role demands technical oversight, leadership, and readiness of the integrated C2 system used by RAAF operators.

Responsibilities include coordination of routine maintenance, fault investigation, and engineering liaison. The position requiresrotational shifts (including nights) with additional remuneration for shift and on-call duties, and a firm

Qualifications

• Minimum 3 years' experience as a Field Service Representative (FSR) or Defence Maintenance Technician.
• Certificate IV in Information Technology or equivalent.
• Experience in Microsoft and Linux environments, networking, server administration and virtualization.
• Australian Citizen with NV2 security clearance (or NV1 with upgrade ability).
• Strong communication to translate complex concepts for engineering and non-technical operators.
• Willingness to perform rotational shifts including nights and on-call duties.

Responsibilities

• Act as primary authority for serviceability and release of the Wakulda system to RAAF operators.
• Oversee routine maintenance scheduling and deep-level repairs for a 24/7 high-availability environment.
• Lead risk assessment and tracking to minimise operational impact and meet KPIs.
• Drive system upgrades and lifecycle support including deployments and testing.
• Ensure adherence to airworthiness, safety policies and procedures.
• Coordinate with RAAF units, Boeing Engineering and Defence customers.

Skills

Field service experience

IT systems administration

Defense maintenance

Troubleshooting

Microsoft environments

Linux environments

Networking

Education

Certificate IV in Information Technology

Tools

Microsoft

Linux

Networking

Server administration

Virtualization

Job description

Boeing Defence Australia is seeking a high-calibre Field Service Representative to support the Wakulda program's maintenance efforts at Williamtown. The role demands technical oversight, leadership, and readiness of the integrated C2 system used by RAAF operators.

Responsibilities include coordination of routine maintenance, fault investigation, and engineering liaison. The position requiresrotational shifts (including nights) with additional remuneration for shift and on-call duties, and a firm