Waiter | Eureka 89

Hospitality & Guest Experience; Melbourne; On-site; AUD 39,000 - 55,000; Full time

Benefits offered by this job

Generous travel discounts

Study assistance policy

Career progression opportunities

Employee referral policy

Private health discounts

Employee assistance program

Discounts on Journey Beyond merchandis

Job summary

Journey Beyond's Eureka 89 in Melbourne is seeking Waiters for the Altitude dining experience and events, including weddings and corporate lunches. You’ll present the space, welcome and seat guests, take orders, and coordinate with the kitchen to ensure a seamless guest experience.

Ideal candidates have fine-dining experience and must be flexible to work casually across up to seven days a week; bartending and cocktail-making skills are highly valued.

Qualifications

• Responsible Service of Alcohol certificate is required.
• Food Handling Safety certificate is essential or willing to obtain on commencement.
• Minimum 1 year experience in a similar role, with premium dining experience.

Responsibilities

• Present the restaurant/events space and welcome guests.
• Seat guests, take orders, and upsell add-ons with the kitchen.
• Maintain menus knowledge and provide recommendations.

Skills

Guest service

Communication

Teamwork

Education

RSA Certificate

Food Handling Safety Certificate

Job description

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Eureka 89 is the stunning events and dining space on the top floor of Eureka Tower in Melbourne. We host a wide variety of events - corporate lunches, dinners or cocktail parties, media launches, private milestone celebrations and weddings. We also operate a Chef's Tasting dining room, open to the public throughout the week.

About Journey Beyond

Journey Beyond is Australia's leading experiential tourism group, operating 35 brands across Australia and New Zealand that connect guests to the land and to each other. The group was formed in 2016 and now includes:

• Rail & Touring: Iconic trains: The Ghan, Indian Pacific, Great Southern, The Overland and Vintage Rail Journeys, the Murray Princess, Adelaide Sightseeing, premium small-group outback operator Outback Spirit and New Zealand coach tour specialist Grand Pacific Tours.
• Resorts & Lodges: Ayers Rock Resort, Kakadu Crocodile Hotel, Kingfisher Bay Resort and K'gari Beach Resort, Sal Salis Ningaloo Reef and Monarto Safari Resort.
• Experiences & Attractions: Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises, Journey Beyond Cruise Sydney, Melbourne Skydeck, Eureka 89, Alice Springs Telegraph Station, Exmouth Dive and Whalesharks Ningaloo, Mosman Gorge Cultural Centre, Captain Cook Cruises Sydney & Perth, Starship Sydney, The Jackson, Bells Functions, Swan Valley Tours, Red Cat Adventures, Whitsunday Jetski Tours, K'gari Explorer Tours, and Island Connections: Bruny Island, the Whitsundays, K’gari, Darwin -Mandorah, Tiwi Islands and Groote Eylandt.

www.journeybeyond.com

About You

Our Waiters are responsible for the general presentation of the restaurant/events space, as well as welcoming and seating guests, taking guest orders, communicating effectively with the kitchen, memorising the menus and offering recommendations to upsell add-ons (such as drinks and side plates). In this role, not only will you service guests for our Altitude dining experience and 6-course chef's tasting menu, but also work on events, from weddings to corporate lunches.

The ideal candidate will have fine-dining experience and be flexible to work casually across, and up to, seven days a week. Bartending and cocktail-making experience will be highly favoured.

Unfortunately, the business is not able to provide sponsorship at this time.

Qualifications

• Responsible Service of Alcohol Certificate of Completion (required)
• Food Handling Safety Certificate (essential, or willing to obtain upon commencement)
• Minimum 1 year experience in a similar role, with previous premium dining experience

About You

• Excellent food and beverage knowledge
• Excellent customer service and problem-solving skills
• Excellent presentation skills
• Ability to create, develop and service techniques for various guest needs
• Ability to work under pressure, set priorities and provide a high level of customer service
• A collaborative style with the ability to work in a team environment
• Working rights in Australia

A pre-employment medical may be required as part of this recruitment process.

What We Offer

• Generous discounts on Journey Beyond travel and experiences
• An attractive hourly rate and a positive work environment
• Study Assistance Policy
• A career with opportunities for progression, transfers, and secondments
• Employee Referral Policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise