WAIT STAFF

Zebra Lounge; Sydney; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Staff discounts

Job summary

Zebra Lounge in Pyrmont, NSW is seeking enthusiastic wait staff to join our casual team. You will deliver exceptional customer service in a fast-paced hospitality venue, creating memorable experiences for guests with attentive service and product knowledge.

Ideal candidates will have prior wait staff or hospitality experience, strong communication, and a genuine passion for delivering outstanding service. This casual role offers flexibility, on-site work, and opportunities to develop in a

Qualifications

• Prior experience in wait staff, hospitality, or customer service is desirable.
• Strong communication skills for engaging with diverse guests.
• Excellent attention to detail and ability to multitask in a busy environment.
• Professional demeanor with a passion for delivering outstanding customer service.
• Ability to work efficiently as part of a team.
• Physical stamina to stand for extended periods and carry items safely.
• Knowledge of food safety and hygiene practices.

Responsibilities

• Greet guests warmly and seat them promptly.
• Provide knowledge of menu, beverages, and specials.
• Take orders accurately and efficiently.
• Serve food and drinks professionally and timely.
• Clear tables and maintain dining area cleanliness.
• Process payments and handle transactions with courtesy.
• Respond to guest requests with professionalism.
• Support kitchen and bar staff to ensure smooth service.
• Maintain high standards of appearance and hygiene.
• Follow restaurant policies and licensing regulations.

Skills

Communication skills

Attention to detail

Multitasking

Teamwork

Professional demeanor

RSA certification

Education

RSA certification (Responsible Service of Alcohol)

Job description

Zebra Lounge is seeking enthusiastic and professional Wait Staff to join our team on a casual basis. This is an excellent opportunity to be part of a vibrant hospitality venue where you will deliver exceptional customer service in a dynamic and fast-paced environment. Based in Pyrmont NSW 2009, this casual position offers flexibility whilst allowing you to develop valuable experience in the hospitality industry. You will be the face of Zebra Lounge, creating memorable experiences for our guests through attentive service, product knowledge, and a genuine passion for hospitality.

Key responsibilities

• Greeting guests warmly and seating them promptly at available tables
• Providing detailed knowledge of menu offerings, beverages and daily specials to assist guests with their selections
• Taking food and beverage orders accurately and efficiently
• Serving food and drinks in a professional and timely manner, adhering to health and safety standards
• Clearing tables promptly and maintaining cleanliness throughout the dining area
• Processing payments and managing transactions with accuracy and courtesy
• Responding to guest requests and concerns with professionalism and discretion
• Supporting kitchen and bar staff to ensure smooth service flow
• Maintaining the highest standards of personal appearance and hygiene
• Following all restaurant policies, procedures and licensing regulations

What we’re looking for

• Prior experience as wait staff, hospitality or customer service roles is highly desirable
• Strong communication skills with the ability to engage positively with diverse guests
• Excellent attention to detail and the ability to multitask in a busy environment
• Professional demeanour and a genuine passion for delivering outstanding customer service
• Ability to work efficiently as part of a team
• Physical capability to stand for extended periods and carry items safely
• Knowledge of food safety and health and hygiene practices
• Flexibility to work evenings, weekends and public holidays as required
• Current or willingness to obtain Responsible Service of Alcohol (RSA) certification
• A positive attitude and commitment to continuous improvement

What we offer

Working at Zebra Lounge provides you with the opportunity to build valuable experience in a respected hospitality venue. As a casual employee, you will enjoy flexibility in your scheduling, allowing you to balance work with other commitments. You will be part of a welcoming team environment where your contributions are valued and recognised. We are committed to supporting your professional development and creating a workplace where you can thrive. Our team members enjoy access to staff discounts and the chance to work in a vibrant setting where you can develop lasting relationships with guests and colleagues alike.

About us

Zebra Lounge is a dynamic and stylish hospitality venue located in Pyrmont, offering guests an exceptional dining and entertainment experience. We pride ourselves on delivering outstanding service, quality offerings and a welcoming atmosphere that keeps our guests returning. Our team is the heart of our success, and we are committed to fostering a supportive and inclusive workplace where every team member can contribute their best work. At Zebra Lounge, we believe in creating memorable moments for both our guests and our staff.