WA OPERATIONS MANAGER – TANKER & PACKAGED

Matic Transport Australia Pty Ltd; Perth; On-site; AUD 150,000 - 170,000; Full time

Benefits offered by this job

Company vehicle and fuel card provided

Job summary

Matic Transport Australia Pty Ltd is seeking an experienced WA Operations Manager to lead the Tanker & Packaged Division across Western Australia. This senior role focuses on safe, compliant and commercially effective leadership of operations, people and safety performance.

You will drive cross-site coordination, build client relationships and coach high‑performing teams while delivering on growth projects and operational excellence across cementitious and packaged freight tasks.

Qualifications

• Proven senior operations or transport management experience.
• Strong leadership across multiple teams, sites or operations.
• Sound knowledge of heavy vehicle transport operations and Chain of Responsibility.
• Experience managing operational performance, safety and compliance.
• Strong commercial and customer relationship skills.
• Ability to coach, challenge and develop people.
• Excellent communication and problem-solving skills.
• Practical, solutions-focused approach.
• Willingness to travel regularly between WA sites, including regional/remote locations.

Responsibilities

• Provide day-to-day leadership, direction and performance management to Operations Supervisors and depot-based teams across the WA Tanker & Packaged Division.
• Be contactable after hours (inclusive of weekends) to support MTA operations.
• Undertake regular travel between WA sites, including regional/remote locations which may require overnight stays of 1 night or more.
• Recruit, induct, coach and develop Supervisors and drivers in line with Matic Group's people and performance frameworks.
• Set clear expectations, conduct regular performance conversations, and manage conduct or performance issues in conjunction with HR.
• Manage subcontractor performance and relationships ensuring they are aware of Matic Group's requirements.
• Foster a positive, safety-first, respectful and accountable culture across the Tanker & Packaged Division.
• Act as the primary point of contact for MTA clients on operational performance, service delivery and issue resolution.
• Build and maintain strong working relationships with MTA clients, principal contractors and suppliers for the Division across all WA sites.
• Negotiate and manage service delivery expectations, escalating commercial or contractual matters to the National Operations Manager - MTA as required.

Skills

Leadership

Ops management

Transport management

Safety

Customer relationships

People development

Communication

Problem-solving

Travel availability

Job description

WA OPERATIONS MANAGER – TANKER & PACKAGED

WA OPERATIONS MANAGER | TANKER & PACKAGED

Lead. Grow. Make an Impact.

Ready to take the lead in a growing transport operation?

Matic Transport Australia is looking for an experienced WA Operations Manager to lead our Tanker & Packaged Division across Western Australia.

This is a senior operational leadership opportunity for someone who can lead people, drive performance, build strong customer relationships and keep safety at the heart of everything we do.

With continued growth and exciting upcoming projects, this role offers the opportunity to make a genuine impact on the way our WA operations perform and grow.

About Matic

Matic Group is a progressive and diversified transport and logistics company committed to Safety, Our Customers, Teamwork, and a pledge to exemplary performance. Matic Group has established itself as a market leader in transport service solutions and draws its strength from a customer-centric focus, our employees, and a determination to succeed.

Due to continued growth and upcoming projects, Matic Transport Australia is seeking a WA Operations Manager to support the National Operations Manager -MTA and lead our Tanker & Packaged division.

About the role

To provide safe, compliant and commercially effective leadership of Matic Transport Australia's (MTA) WA Tanker & Packaged Division across multiple sites, servicing clients with the transport of bulk and packaged cementitious products, controlled waste and other products via a mixed fleet of local and linehaul pneumatic tankers, Isotainers, tautliner operations and semi-trailers. The role is accountable for operational performance, people leadership, Work Health Safety and Environmental compliance as well as Chain of Responsibility/Heavy Vehicle Operations compliance in a safety‑critical environment.

The position oversees operations to ensure a seamless, consistently high standard of service across all required freight tasks. The role requires excellent communication with clients and across the business, building strong relationships that protect and grow Matic Group's position as a trusted and safe transport partner.

Key responsibilities

• Provide day‑to‑day leadership, direction and performance management to Operations Supervisors and depot‑based teams across the WA Tanker & Packaged Division
• Be contactable after hours (inclusive of weekends) to support MTA operations
• Undertake regular travel between WA sites, including regional/remote locations which may require overnight stays of 1 night or more
• Recruit, induct, coach and develop Supervisors and drivers in line with Matic Group's people and performance frameworks
• Set clear expectations, conduct regular performance conversations, and manage conduct or performance issues in conjunction with HR
• Manage subcontractor performance and relationships ensuring they are aware of Matic Group's requirements
• Foster a positive, safety‑first, respectful and accountable culture across the Tanker & Packaged Division
• Act as the primary point of contact for MTA clients on operational performance, service delivery and issue resolution across cement and lime freight tasks
• Build and maintain strong working relationships with MTA clients, principal contractors and suppliers for the Division across all WA sites
• Negotiate and manage service delivery expectations, escalating commercial or contractual matters to the National Operations Manager - MTA as required

Job Description is available upon request.

About you

We're looking for an experienced transport and logistics leader who can confidently operate at both the strategic and operational level.

You’ll ideally bring:

• Proven experience in a senior operations or transport management role
• Strong leadership experience across multiple teams, sites or operations
• Sound knowledge of heavy vehicle transport operations and Chain of Responsibility
• Experience managing operational performance, safety and compliance
• Strong commercial and customer relationship skills
• The ability to coach, challenge and develop people
• Excellent communication and problem‑solving skills
• A practical, solutions‑focused approach
• The ability to travel regularly between WA sites, including regional and remote locations

What we offer

This is more than just another Operations Manager role.

You’ll have the opportunity to:

• Lead a significant and growing WA transport operation
• Make a genuine difference to operational performance and culture
• Work closely with senior leadership
• Build and develop high‑performing teams
• Work across a diverse range of transport operations
• Be part of a progressive and growing Australian transport business
• Receive a $150,000 – $170,000 annual salary package
• Company vehicle and fuel card provided

Ready to make your mark?

If you're an experienced transport leader who enjoys leading people, solving problems and driving operational excellence, we'd like to hear from you.