Volunteer Programs Coordinator - Flexible Hours & Growth

University of Melbourne Student Union; City of Melbourne; On-site; AUD 77,000 - 94,000; Full time

Benefits offered by this job

35-hour working week

5 weeks leave

Leave loading 17.5%

Job summary

The University of Melbourne Student Union (UMSU) is hiring a Volunteering Support Officer to back the Volunteering Senior Coordinator. You will coordinate day-to-day volunteer programs, rostering, on-the-day supervision, and provide administrative support across 14 programs for over 1,000 student volunteers on campus.

Working on-site in Parkville with a 35-hour week, you’ll help plan, deliver, and improve volunteer activities, and ensure compliance with policies.

Qualifications

• Completion of a diploma level qualification with relevant work related experience; or completion of a Certificate IV with relevant work experience; or completion of a post-trades certificate and extensive relevant experience and/or on the job training.
• Demonstrated understanding and commitment to the principles of volunteering and student unionism.
• Demonstrated relevant work experience in volunteer coordination, student services, administration, events, or a related field.
• Demonstrated ability to plan, prioritise and complete tasks in a timely manner, and contribute to the planning, delivery and improvement of programs and activities.
• Demonstrated ability to understand and apply organisational policies, procedures and processes relevant to volunteer programs and student-facing services.
• Well-developed written and verbal communication skills, with the ability to communicate effectively with volunteers, staff and a diverse range of stakeholders.
• Proficiency in Microsoft Office applications and the ability to learn and effectively use relevant computer-based systems and databases.
• A valid driver’s licence and willingness to drive and/or ride as a passenger for off-site pickups.
• A valid employee Working with Children Check

Responsibilities

• Coordinate day-to-day operations of UMSU Volunteer Programs, including rostering, on-the-day supervision and direction of volunteers, and scheduling, as designated by the Volunteering Senior Coordinator
• Establish and maintain effective communication with UMSU volunteers, promoting a positive and inclusive volunteer experience
• Assist in gathering feedback on volunteer programs and elevate trends or issues to the Volunteering Senior Coordinator
• Understand and apply organisational policies and procedures to work assignment
• Assist the Volunteering Senior Coordinator with the planning and delivery of new and existing volunteer programs and initiatives
• Assist with the development, implementation and ongoing coordination of training and onboarding processes for volunteers, as directed by the Volunteering Senior Coordinator
• Assist with the running of programs on and off-site, which may include walking, driving and/or riding as a passenger in a vehicle, as required
• Contribute regular feedback and ideas to improve the volunteer experience
• Provide administrative assistance to the Volunteering Department and Student Representation Division, with direction from the Volunteering Senior Coordinator

Skills

Volunteer coordination

Administration

Events

Communication

Microsoft Office

Education

Diploma level qualification

Certificate IV

Post-trades certificate

Tools

Microsoft Office

Better Impact

Volunteer management software

Job description

The University of Melbourne Student Union (UMSU) is hiring a Volunteering Support Officer to back the Volunteering Senior Coordinator. You will coordinate day-to-day volunteer programs, rostering, on-the-day supervision, and provide administrative support across 14 programs for over 1,000 student volunteers on campus.

Working on-site in Parkville with a 35-hour week, you’ll help plan, deliver, and improve volunteer activities, and ensure compliance with policies.