Volunteer Coordinator

Catholic Healthcare; Sydney; Hybrid; AUD 55,000 - 78,000; Part time

Benefits offered by this job

Not-for-profit tax benefits

Fitness Passport

Paid Parental leave

Long Service leave after 5 years

40+ Locations across NSW and QLD

Values-based organisation

Job summary

Catholic Healthcare Limited is seeking a Volunteer Coordinator to support the Aged Care Volunteer Visitor Scheme across NSW, with a primary focus on telephone-based volunteering and remote engagement.

You will recruit, match and support volunteers, conduct interviews, provide induction and training, and build strong relationships with both volunteers and care teams. The role offers hybrid work with occasional office visits and not-for-profit benefits.

Qualifications

• Experience working with volunteers/groups or teams is desirable.
• Excellent interpersonal and telephone communication skills.
• Proactive, self-motivated approach with follow-up ability.
• Warm, compassionate and approachable personality.
• Experience in Aged Care and/or Community Services is desirable.
• Strong written and oral communication with volunteers, clients and staff.

Responsibilities

• Advertising for volunteers through a variety of channels to target local groups and people.
• Conducting interviews with potential volunteers.
• Matching volunteers to clients according to interests, location, skills.
• Building strong, positive relationships with volunteers through regular telephone conversations.
• Providing induction, orientation and training prior to volunteer commencement.
• Processing and delivering on client referrals from Aged Care facilities and Care Advisors.
• Providing regular, ongoing support for volunteers.
• Maintaining a client/resident referral list.
• Providing regular follow up with clients and residents.
• Promoting ACVVS to Aged Care Providers in the region through industry events.
• Consulting with Aged Care providers to identify clients who could benefit from a volunteer.
• Providing regular and appropriate feedback to providers regarding client referrals and volunteer matching.
• Promoting Catholic Healthcare as a good place to work under ACVVS, by attending volunteer expos and direct contact.

Skills

Volunteer management

Interpersonal communication

Telephone skills

Compassionate personality

Aged care exposure

Written and verbal communication

Job description

Discover a career where care goes both ways!
Volunteer Coordinator

• Location – Predominantly WFH, with occasional visits to head office in Macquarie Park as required.
• Permanent part time role – 22.8 hours – flexible days
• Pay rate per hour - $48.00 per hour + superannuation
• Not for profit employer – up to $18,550 tax free!

Make a meaningful difference through the power of connection!
Exciting things are happening at Catholic Healthcare! We have been caring for people for more than 30 years and have grown to employ over 6,000 caring employees. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities. At Catholic Healthcare we prioritise developing meaningful relationships with our residents. We want our residents and their families feeling they are seen, heard and known.
Are you a natual relationship builder who loves connecting with people? Are you looking for a rewarding role where you can make a difference in the lives of both volunteers and Older Australians? We have a great opportunity for a Volunteer Coordinator to join our team under the Aged Care Volunteer Visitor Scheme ACVVS). In this role you will play a key role in recruiting, matching, supporting and retaining volunteers for various programs across the ACVVS with a focus on our telephone based volunteer program.

Day To Day This Role Looks Like

• Advertising for volunteers through a variety of channels to target local groups and people
• Conducting interviews with potential volunteers
• Matching volunteers to clients according to interests, location, skills
• Building strong, positive relationships with volunteers through regular telephone conversations and ongoing communication.
• Providing induction, orientation and training prior to volunteer commencement
• Processing and delivering on client referrals from Aged Care facilities and Care Advisors
• Providing regular, ongoing support for volunteers
• Maintaining a client/resident referral list
• Providing regular follow up with clients and residents
• Promoting ACVVS to Aged Care Providers in the region through attendance at industry events
• Consulting with Aged Care providers to identify clients who could benefit from a volunteer
• Providing regular and appropriate feedback to providers regarding client referrals and volunteer availability and matching
• Promoting Catholic Healthcare as a good place to work under ACVVS, by attending volunteer expos and direct contact

To Be Successful In This Role You’ll Need

• Experience working with volunteers/groups or teams (desirable but not essential)
• Excellent interpersonal and telephone communication skills, with a genuine ability to build rapport and meaningful relationships over the phone.
• A proactive, self-motivated approach, with the confidence to initiate conversations, follow up regularly and keep volunteers engaged.
• A warm, compassionate and approachable personality, with a genuine passion for supporting older Australians.
• Experience in the Aged Care and/or Community Services sector (desirable but not essential)
• Effective written and oral communication skills when dealing with volunteers, clients and staff

What We Can Offer You

• Not-for-profit tax benefits so you pay less tax
• Fitness Passport discounted gym benefits
• Paid Parental leave
• Long Service leave after 5 years
• 40+ Locations across NSW and QLD if you choose to move
• A values-based organisation that welcomes applicants from all faiths and backgrounds

We know you have many choices of employer - choose Catholic Healthcare where you can make a positive impact and be well rewarded.
Catholic Healthcare acknowledges the Traditional Owners and Custodians of the lands on which we live, work and dream. We pay our respects to their Indigenous Elders past and present, for they hold the traditions, culture, and hopes of their people as we journey towards reconciliation. We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.