Visual Merchandising Lead - Elevate In-Store Experience

ALO | Australia; Sydney; On-site; AUD 70,000 - 100,000; Full time

Job summary

ALO | Australia is seeking a Visual Lead to drive sales and profitability through strategic Visual Merchandising in partnership with the Management Team. The role requires constant movement on the floor and back of house to keep the store inviting, clean and efficiently run.

You will plan floor changes with the team, manage shipments and replenishment, execute floor sets, and use reports to identify opportunities for product placement and stock optimization.

Qualifications

• 2+ years in a client-centric, sales environment.
• Values and responds to feedback; open to coaching.
• Self-motivated with drive to achieve results.
• Excellent interpersonal and written communication skills.
• Aligns with ALO's Guiding Principles.
• Must move constantly around store and be physically able to lift up to 15 kg.
• Able to stand and move for an entire shift.

Responsibilities

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management.
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager.
• Effectively plans visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business.
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline.
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary.
• Partner with Operations & Visual Managers to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized.
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies.
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests.
• Leads by example and inspires staff in daily operations, guest experience, and visual standards.
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent.
• Usage of company performance tools to evaluate associates and provide constant feedback to drive individual growth and improvement in partnership with the store leader.
• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed.
• Execute company-level operations-focused directives, projects and initiates, in partnership with leadership team to achieve goals & KPI's.
• Open and close the store in accordance with visual standards.

Skills

Client-centric sales

Feedback oriented

Communication skills

Guiding principles aligned

Team collaboration

Job description

ALO | Australia is seeking a Visual Lead to drive sales and profitability through strategic Visual Merchandising in partnership with the Management Team. The role requires constant movement on the floor and back of house to keep the store inviting, clean and efficiently run.

You will plan floor changes with the team, manage shipments and replenishment, execute floor sets, and use reports to identify opportunities for product placement and stock optimization.