Visual Lead — In-Store Merch & Guest Experience

Nearheal Pty Ltd (trading as Nearheal); Sydney; On-site; AUD 75,000 - 105,000; Full time

Benefits offered by this job

ALO team discount

ALO Wellness Club membership

Quarterly clothing allowance

Career growth opportunities

Job summary

ALO Yoga in New South Wales is seeking a Visual Lead to drive store sales and profitability through expert visual merchandising in collaboration with the Management Team. You will move across the floor, manage shipments and stock, plan floor changes, and coach associates to uphold visual standards and guest excellence.

This role requires hands-on leadership, strong communication, and the ability to work on a rotating roster during peak periods and weekends.

Qualifications

• 2+ Years prior work experience in a client-centric, sales environment.
• Values feedback, receptive to receiving feedback and eager to provide.
• Self-motivated with a desire to achieve results and excel individually, and as a team.
• Excellent interpersonal and written communication skills.
• Aligns with and embodies ALO’s Guiding Principles.
• Requires constant movement in and around all areas of store.
• Ability to lift, push, carry or otherwise move up to 10-15KG.
• Ability to stand and move for an entire shift.

Responsibilities

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager
• Effectively plans visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary
• Partner with Operations & Visual Managers to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Leads by example and inspires staff in daily operations, guest experience, and visual standards
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent
• Usage of company performance tools to evaluate associates and provide constant feedback to drive individual growth and improvement in partnership with the store leader
• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed
• Execute company-level operations-focused directives, projects and initiates, in partnership with leadership team to achieve goals & KPI’s
• Open and close the store in accordance with visual standards

Skills

Client-centric sales

Interpersonal skills

Written communication

Team leadership

Job description

ALO Yoga in New South Wales is seeking a Visual Lead to drive store sales and profitability through expert visual merchandising in collaboration with the Management Team. You will move across the floor, manage shipments and stock, plan floor changes, and coach associates to uphold visual standards and guest excellence.

This role requires hands-on leadership, strong communication, and the ability to work on a rotating roster during peak periods and weekends.