Visitor Experience Officer - Flexible, Impactful Tourism Host

Indigo Shire Council; Beechworth; On-site; AUD 39,000 - 47,000; Full time

Benefits offered by this job

Flexible working arrangements

Training, development & progression

Parental leave

Social club membership

Employee assistance program

Job summary

Indigo Shire Council invites applications for a casual Visitor Experience Officer based in Beechworth, at the Historic Precinct and Visitor Information Centre. You will welcome visitors, deliver tours, and present local history using prepared scripts to showcase Indigo Shire's unique heritage and attractions.

As a flexible, rural employer, we offer supportive work arrangements and a 25% casual loading. You’ll keep up-to-date with local events and ensure visitors leave inspired by Indigo Shire’s

Qualifications

• 2 x Reference Checks.
• Current Driver's Licence.
• National Police Check.
• Working With Children Check.

Responsibilities

• Welcome visitors, inform them of ticket choices, tour options and venue experiences.
• Deliver introductory talks about the venue and its history to visitors.
• Provide engaging and informative walking tours and presentations based on provided scripts.
• Assist with education and tour group visits, delivering education presentations from set scripts when required.
• Assist with a customer-centric and positive environment at the Visitor Information Centre, ensuring visitors are welcome and well informed.
• Maintain knowledge of current accommodation, attractions, local events and trends in local tourism.

Skills

Customer service

Public speaking

Tour guiding

Education delivery

Job description

Indigo Shire Council invites applications for a casual Visitor Experience Officer based in Beechworth, at the Historic Precinct and Visitor Information Centre. You will welcome visitors, deliver tours, and present local history using prepared scripts to showcase Indigo Shire's unique heritage and attractions.

As a flexible, rural employer, we offer supportive work arrangements and a 25% casual loading. You’ll keep up-to-date with local events and ensure visitors leave inspired by Indigo Shire’s